In Room Dining Manager

In Room Dining Manager – Four Seasons Hotels and Resorts

Join to apply for the In Room Dining Manager role at Four Seasons Hotels and Resorts.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites and a luxury spa.

We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.

The In Room Dining Manager is an essential member of Food & Beverage leadership team which is dedicated to providing exceptional quality and service to our guests and employees.

• Supervise the consistency, quality and efficiency of food and beverage service and amenities for the hotel’s guest rooms & suites.
• Monitor all amenities to be delivered on time and properly maintained.
• Ensure cleanliness of Room Service and guest hallways by establishing and enforcing clean‑up schedules.
• Prepare weekly, monthly and yearly goals and budgets.
• Prepare staff schedules according to forecasts, daily and weekly payroll reports and scheduled functions.
• Coordinate and execute functions or special receptions in rooms, suites and boardrooms.
• Act as a willing team player, comfortable with electronic systems and willing to accept assignments on an as‑needed basis, promoting teamwork.
• Effectively multitask and prioritize, ensuring seamless operations.

• In-depth knowledge of guest service, cost control, labor control, merchandising, and accounting.
• One to two years of previous employment in a related position.
• A college degree is preferred.
• Previous experience in a luxury hotel or similar environment.
• Strong attention to detail and problem‑solving skills, paired with a passion for customer service.
• Proficiency in operating computer equipment and food & beverage computer systems.
• Reading, writing, and oral proficiency in English.

• Compensation: $75,000 – $85,000.
• Energizing employee culture encouraging authenticity.
• Comprehensive learning and development programs to elevate your craft.
• Competitive wages and benefits: medical, dental, vision, and retirement plan, as well as paid time off & holiday pay.
• Eligibility to annual incentive program.
• 401(k) retirement plan with employer matching.
• Inclusive and diverse employee engagement & recognition events year‑round.
• Exclusive discount and travel programs with Four Seasons.
• Complimentary employee meals.
• And so much more!

• Flexibility to work early mornings, evenings, weekends, and holidays.

Candidates must have valid work authorization for the U.S.

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the “EEOC is The Law” Information poster please visit this website: (Use the "Apply for this Job" box below). Please note that due to the large number of responses we, only candidates being considered for the above position will be contacted for an interview.