Housekeeping Supervisor

Housekeeping Supervisor page is loaded## Housekeeping Supervisor locations:
Chicago IL - Radisson Blu Aqua Chicago time type:
Full time posted on:
Posted Yesterday job requisition :
R21027

Choice Hotels International, Inc (NYSE:

CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders.

The award-winning Choice Privileges loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit.

The ability to model Choice’s Cultural Values:
Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary    The role of Housekeeping Supervisor is to be to inspect and/or assist with cleaning all guest rooms, assist all department employees to ensure timely completion of work and maintain a positive work environment. This is an hourly position with a pay rate of $27.00 per hour.

Ensure all operational and safety procedures are properly followed

Inspects and approves employees work performance

Supervises all guest complaints as it relates to the operation

Demonstrate leadership and provides training for all housekeeping and laundry employees

Communicates effectively and works as a team player

Meets goals and expectations as it relates to the overall department and hotel operation

Establish schedules, work assignments and supervises payroll related items

Supervises all Radisson training requirements for the department

Develops and trains staff on all Radisson Operation Standards Can work a flexible schedule and multi-task with housekeeping related tasks

Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies

Performs all shift checklist responsibilities & reporting requirements

Be familiar with hotel, departments, hours of operation and services of the hotel

Answer basic Housekeeping related questions

Assist team with training, supplies and support to consistently provide quality guest rooms and public areas

Comply with federal, state and local laws Properly maintains hotel keys and electronic cards (key control)
Completes maintenance work orders and will follow up accordingly

Supervises lost and found items in accordance with procedures

Inspects guestrooms to ensure proper cleanliness in accordance with hotel procedures and Housekeeping Room Attendant checklists

Maintains status reports for guest rooms and communicates effectively

Follows all guest room procedures including protocols with ‘do not disturb’ rooms

Actively participates in housekeeping’s ‘deep clean’ or ‘preventive maintenance’ and Covid protocols

Participates in all departmental and hotel meetings

Participates in required training programs and supervises all housekeeping and laundry employees ensuring department completion

Runs all Housekeeping Reports Reports any damage or hazards in the hotel

Reports suspicious activity in hallways or in the hotel

Answers the housekeeping phone and handles or supervises guest requests

Consistently walks the hotel for inspection purposes and reports accordingly

Manages the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts. Ensures that the rooms and public space areas are spotless and continually restocked and straightened

Participates in the development and implementation of processes, procedures and standards for departments which support achievement of service and financial goals

Inspects rooms and…