Guest Experience Lead — Front Office

A luxury resort in Chicago is seeking a Guest Relations Manager to oversee front office operations. This role involves directing guest services, training staff, and optimizing guest experiences. Ideal candidates will have at least 3 years of management experience in a luxury setting, strong communication skills, and the ability to lead effectively. The position offers comprehensive benefits such as medical insurance, a 401K plan, and generous paid time off, with a focus on delivering memorable service and guest satisfaction.
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