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Front Desk Leader: Elevate Guest Experience & Lead Team

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Embassy Suites by Hilton Chicago Downtown River North
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 63000 - 69000 USD Yearly USD 63000.00 69000.00 YEAR
Job Description & How to Apply Below

Embassy Suites by Hilton Chicago Downtown River North is seeking a Front Desk Manager to lead the Front Office team and deliver warm, efficient, and personalized service. You will coach staff, partner with hotel leadership, and ensure smooth check-in/check-out while driving guest satisfaction.

You will oversee daily operations, manage guest accounts, and coordinate with Housekeeping, F&B, and other departments to create seamless experiences.

We would love to welcome a new Front Desk Leader:
Elevate Guest Experience & Lead Team to our team in Chicago, IL, United States.

For the Front Desk Leader:
Elevate Guest Experience & Lead Team position at Embassy Suites by Hilton Chicago Downtown River North, we are reviewing applications now.

Step into the Front Desk Leader:
Elevate Guest Experience & Lead Team role at Embassy Suites by Hilton Chicago Downtown River North in Chicago, IL, United States and grow with us.

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