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Luxury Spa Desk Agent - Guest Experience Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: HSH Group / The Peninsula Hong Kong
Full Time position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 30000 - 43000 USD Yearly USD 30000.00 43000.00 YEAR
Job Description & How to Apply Below

The Peninsula Chicago is seeking a Guest Service Agent to join our Spa team, delivering exceptional guest service on Michigan Avenue.

As a frontline ambassador, you will manage spa desk operations, uphold Peninsula and Forbes standards, and collaborate with other departments to create a seamless guest experience. Prior spa or hotel reception experience is preferred, and proficiency with Opera PMS is a plus.

We are currently recruiting a Luxury Spa Desk Agent
- Guest Experience Specialist for our team in Chicago, IL, United States.

Are you ready to take on the Luxury Spa Desk Agent
- Guest Experience Specialist role at HSH Group / The Peninsula Hong Kong?

We would love to welcome a new Luxury Spa Desk Agent
- Guest Experience Specialist to our organisation in Chicago, IL, United States.

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