Hotel Front Office Manager

A National Hotel Group seeks an experienced Hotel Front Office Manager to provide hands‑on leadership to the Front Desk and other related departments for an upscale Hotel in Chicago. If you are looking for a new opportunity to join a stable company with a great culture that offers opportunities for professional and personal growth, you have found it.

• Salary - $75,000 to $80,000
• PTO
• Medical plans with contribution
• 401K plan

• Attract and secure top talent that will ensure a quality Guest experience
• Provide the highest level of leadership through ongoing training and mentorship
• Be a hands‑on leader by maintaining a consistent presence in the Guest areas
• Ensuring that all Guests are provided access to all Guest experience programs
• Lead and manage a seamless Guest experience at arrival and departure

• A bachelor's degree in Hospitality Management, Business Administration, or a related field a plus.
• Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity.
• Experience with hotel Property Management Systems (PMS) (specify preferred systems, e.g., Opera, etc.).
• High-Level Hospitality or Customer Service experience
• Upscale Hotel Brand familiarity
• Passionate Leadership Skills
• People-oriented Servant Leader
• Trainer mindset