Guest Experience Lead — Front Desk Manager
Listed on 2026-10-11
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Hospitality / Hotel / Catering
Event Management & Planning, Guest Services
Sonesta is seeking a Front Desk Manager to lead front office operations, supervising desk staff and coordinating with departments to ensure guest satisfaction. You will act as Manager on Duty, manage VIP arrivals, and oversee daily guest services while upholding our GUEST service standards.
Qualified candidates will have an associate degree or equivalent, strong communication skills, and familiarity with Opera PMS. Bi-lingual abilities are a plus, with competitive pay and benefits.
We are currently recruiting a Guest Experience Lead — Front Desk Manager for our team in Chicago, IL, United States.
We would love to welcome a new Guest Experience Lead — Front Desk Manager to our organisation in Chicago, IL, United States.
For the Guest Experience Lead — Front Desk Manager position at Sonesta, we are reviewing applications now.
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