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Front Office Leader | Guest Services Director

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-10-21
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Front Desk/Receptionist, Guest Services
Salary/Wage Range or Industry Benchmark: 90000 - 95000 USD Yearly USD 90000.00 95000.00 YEAR
Job Description & How to Apply Below

HEI Hotels & Resorts at Hotel Chicago Downtown, Autograph Collection, seeks an experienced Front Office Manager to lead guest services and front desk operations.

You will supervise staff, coordinate with finance on payroll, and ensure training aligns with brand standards to deliver outstanding guest experiences.

This role requires strong communication, diplomacy, and the ability to work under pressure in a vibrant downtown setting.

We are currently recruiting a Front Office Leader | Guest Services Director for our team in Chicago, IL, United States.

This posting is for the Front Office Leader | Guest Services Director role at HEI Hotels & Resorts, based in Chicago, IL, United States.

We are looking to fill the Front Office Leader | Guest Services Director position at HEI Hotels & Resorts in Chicago, IL, United States.

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