F&B Host

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company's objectives and create a memorable guest experience.

• Be a part of a Five Star Five Diamond luxury brand
• Grow within a diverse multi-outlet property
• Exceptional health benefits package and 401(k) with company match

• Responsible for all activities related to reservation handling, greeting, seating and farewell in the restaurant as per standards set by the hotel
• Perform pre-service and after-service procedures
• Confirm reservations and large parties 2 days out
• Handle on-the-day reservations to Peninsula standards
• Understand and accurately follow the standard of sequence of service
• Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area, and make recommendations for corrections and improvement as needed
• Responsible to daily take-out orders over the phone or in person

• Must have at least 2 years of guest service experience
• Knowledge of Open Table or other computerized reservation system
• Some computer experience (excel/word)
• Ability to multi-task
• Impeccable grooming and excellent presentation
• Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types
• Ability to handle high stress situations

• 10 vacation days per year
• 9 paid holiday days per year
• 5 Chicago Paid Sick Leave days per year
• 5 Chicago Paid Leave days per year
• Complimentary employee meals
• Discounted parking
• Discounted and complimentary room nights at The Peninsula Hotels
• 50% discount on spa services
• 25% discount on spa retail
• 80% company-paid medical, dental, and vision coverage
• Complimentary life insurance
• Complimentary long-term disability insurance
• Retirement plan with 5% company match

The pay rate for this role is $26.68 per hour.