Manager, HR – North America Operations

Job Description

Manager, HR – North America Operations

At Kraft Heinz, we’re entering one of the most exciting transformation journeys in our history—and you can be at the center of it all. This position will sit within our People & Performance team that strategically supports the business with their people talent and performance goals. This is an ONSITE position Tuesday-Thursday in our Chicago, IL World Headquarters (Aon Center).

This role will specifically support the following client groups:

• Zone Engineering
• Digital Manufacturing
• Continuous Improvement/KHMS
• Environmental Health & Safety (EHS)/Sustainability

You will act as a strategic HR business partner to lead initiatives in talent development, people strategies, change management, organizational efficiency, and driving a culture of ownership within the organization. This role will also be responsible for leading and supporting People projects and initiatives across the Central Operations organization.

If you thrive on impact, influence, and innovation—this is your seat at the transformation table.

What Will You Bring to the Table? Strategic Business Partnering

Become a trusted advisor to all leaders—spotting opportunities, closing capability gaps, and designing people‑powered solutions that drive operational excellence across our plants and technical functions.

Talent Strategies for Development & Growth

Champion an inspiring talent agenda. Lead thoughtful performance and potential discussions, coach managers to deliver meaningful feedback, and elevate development planning to fuel both business growth and career progression. Develop talent strategies for technical talent around hiring, career development, and partnering with Talent Acquisition to execute these strategies.

Smart Workforce Planning

Regularly assess organizational design to ensure the right people are in the right roles at the right time. Proactively guide movement, development, and succession planning to support both immediate and long‑term business needs.

Organizational Development/Transformation

Workforce Planning, Organizational Development & Transformation – assess organizational structures on a regular basis to ensure proper staffing levels. Proactively lead the movement and development of talent in alignment with staffing needs. Lead transformational change including continuous improvement, technology, and standardization initiatives.

Culture Champion

Ignite the Kraft Heinz culture and values across your business units. Lead and influence major cultural accelerators—such as MBOs, Continuous Improvement, and process optimization—while ensuring a strong, fair, and merit‑based performance environment.

Budget & Organizational Effectiveness

Budget Management – actively manage team budget and optimize costs on a continual basis, lead all organizational redesign decisions; ability to facilitate organization, process and people assessments to narrow gaps and drive efficiencies. Seek opportunities to drive efficiencies while improving value.

Minimum Requirements:

• Minimum of 5 years of experience in an HR Business Partner role supporting a client group (preferably with a technical focus client groups)
• Experience partnering within a shared services HR model partnering with COE’s across all levels of a matrixed organization
• Experience in partnering with client groups on transformation initiatives and/or change initiatives

Recipe for Success – apply now if this sounds like you!

• I am highly ambitious, intrinsically motivated, and always striving to be the best.
• I have core knowledge of and ability to collaborate with all areas within HR.
• I understand and advise on matters of local employment laws and labor requirements.
• I have excellent verbal communication skills, executive presence, and a proven ability to modify communication style/approach based on audience.
• I have the ability to make difficult decisions and challenge leaders/managers/employees and fight for the right decision.
• I understand all business metrics with an emphasis on financials and seeking opportunities for HR to impact.
• I have experience influencing/aligning strategy around talent capability and behaviors.
• I have a record of partnering at…