Human Resources Assistant

Human Resources Assistant

Metropolitan Family Services (MFS) has been empowering families since 1857. As part mentor, part motivator, and part advocate, we champion community, learning, earning, healing, and thriving in the Chicago area.

Salary Range: $40,000 – $44,000 annually (based on experience and skills).

• Assist the Chief People & Culture Officer with scheduling, meeting preparation, correspondence, reports, and calendar management.
• Maintain confidential employee files (digital and physical) and ensure documentation is accurate and compliant with agency policies and legal requirements.
• Prepare and distribute HR communications, memos, and agency‑wide notices.
• Serve as a primary point of contact for routine HR inquiries, directing employees to resources and escalating issues as needed.
• Coordinate employee recognition activities, wellness initiatives, and HR‑sponsored events.
• Ensure compliance with federal, state, and local employment laws and internal policies and procedures.
• Handle highly confidential information using sound judgment.
• Perform other duties as assigned.

• High school diploma or equivalent (required).
• Two years of office or HR support experience (required).
• Advanced computer skills, including MS Word, Outlook, and Excel (required).
• Strong organizational skills and ability to manage multiple priorities and deadlines (required).
• Exceptional verbal and written communication skills (required).
• Ability to work in a fast‑paced environment and meet simultaneous deadlines.
• Experience managing confidential information.
• Strong sense of urgency and strong follow‑through.
• High attention to detail.
• Effective interpersonal and problem‑solving skills.
• Ability to interact appropriately with diverse staff and external constituents.
• Willingness to travel to other agency sites periodically (if required).

• Flexibility, strong collaboration, and adaptability to change.
• Strong interpersonal and problem‑solving skills when dealing with individuals at all organizational levels.
• Ability to work effectively with diverse individuals and groups.

• Pass all relevant screenings and criminal background checks.

• Sitting and standing for sustained periods; frequent talking, hearing, and use of hands.
• Occasional bending, stretching, stooping, kneeling, and crouching.
• Close visual acuity required for data preparation, analysis, and computer use.

• Medical, dental, and vision coverage.
• $2,000 contribution to individual HSA and $4,000 to family HSA (pro‑rated to start date).
• Free General Medicine and Behavioral Health Teladoc services.
• Ascensus 401(k) plan with 4% employer match, vested at 100% on day one of eligibility.
• Additional benefits available; for full details.

Metropolitan Family Services is Illinois' first comprehensive human services agency, serving more than 122,970 individuals and families across Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County. We promote education, economic stability, emotional wellness, and empowerment.