Senior Manager, TA Capability & Expertise

Senior Manager, TA Capability & Expertise

Are you a passionate talent acquisition leader with a flair for design and a relentless drive for excellence? Do you believe that every candidate deserves an exceptional experience, and that TA teams and hiring managers can be empowered to be world‑class talent magnets? If so, we invite you to join our dynamic Center of Excellence, Global Talent Attraction team as our Senior Manager, Talent Acquisition Capability & Experience.

In this pivotal role, you will be the architect behind an “amazing” candidate experience and a champion for elevating recruitment capabilities across MDLZ. You’ll set the global standards for what best‑in‑class looks like, and provide guidance, training, and tools that empower our Talent Acquisition teams and hiring managers to achieve it. You will collaborate with various teams to implement these standards and ensure a consistent, high‑quality approach to talent attraction and selection globally.

This role is Hybrid out of our Chicago, IL office.

• Champion & standardize: lead the development and articulation of a globally consistent, best‑in‑class candidate experience standard, outlining expectations for every touchpoint from application to offer acceptance and beyond.
• Design & guide: design innovative frameworks, guidelines, and toolkits that empower TA professionals to deliver an engaging, transparent, and memorable candidate journey.
• Measure & refine: establish metrics and feedback loops to continuously monitor, assess, and guide improvements in our candidate experience, ensuring it remains competitive and authentic to MDLZ culture.

• Capability framework: develop and implement a global capability framework for the TA function, identifying core competencies and skill gaps.
• Learning design: work with our learning team to design, curate, and deliver engaging training programs, workshops, and e‑learning modules on advanced sourcing, interviewing techniques, assessment best practices, unconscious bias mitigation, business acumen, and candidate relationship management.

• Hiring acumen standards: set standards for hiring manager involvement in the recruitment process, focusing on effective interview practices, objective assessment, and engaging candidate interactions.
• Enablement programs: create and deliver impactful training programs, and practical resources specifically tailored to empower hiring managers to conduct structured interviews, provide constructive feedback, and make informed hiring decisions.
• Assessment guidance: work with the Talent Management team to develop and disseminate guidance on assessment best practices, ensuring fairness, validity, and a consistent approach to evaluating talent across the organization.

• Collaboration:
  
  partner closely with regional TA Leads, People Leads, Employee Experience, and other relevant teams to ensure alignment, understanding, and effective implementation of new standards, training programs, and tools.
• Change advocacy: act as a key change advocate, influencing stakeholders and driving adoption of new approaches to elevate our overall talent acquisition maturity.
• Continuous improvement: monitor global TA performance against defined standards, identifying areas for further guidance, training, or tool development.

• Bachelor's degree
• 8+ years of progressive experience in Talent Acquisition, with a significant focus on capability development, program design, and candidate experience strategy within a complex, global organization.
• Proven track record of setting global standards and designing/delivering effective training, guidance, and tools rather than owning operational processes.
• Deep expertise in best practices across the full talent acquisition lifecycle, including sourcing, assessment, interviewing, and employer branding.
• Strong understanding of and experience in process optimization and project management.
• Exceptional communication, presentation, and interpersonal…