Human Resources Manager

Base pay range

$95,000.00/yr - $/yr

Annual Bonus

Job Description – HR Manager

Location: Chicago, IL (4 days in-office / 1 day WFH)

Reports To: VP, Human Resources

Manages: Talent Acquisition & Development Specialist + People & Payroll Specialist

Role Level: HR Manager (Manager of
2)

Position Summary: As Pioneer Aero Supply continues its rapid growth and global expansion, this role ensures that HR operations remain consistent, high-quality, and compassionate. The HR Manager is a cohesive collaborator and oversees day-to‑day HR execution, leads employee relations and compliance, develops HR capabilities within the team, and acts as a culture champion who supports our “Lead with Heart” philosophy. By owning operational excellence in HR, this leader enables the VP of HR to remain focused on global strategy, workforce planning, and organizational development, ensuring Pioneer continues to scale responsibly and sustainably.

• Lead and develop the HR Specialists (TA & Payroll/Compliance) through coaching, accountability, and ongoing skills growth.
• Build team capability in systems, documentation, communication, and business partnership.
• Model Pioneer’s values, trust‑building leadership, and cross‑functional collaboration.
• Participate in internal and external global projects in which HR input is beneficial or required.

• Serve as the primary point for day‑to‑day ER matters including attendance, performance, conflict resolution, and corrective actions.
• Manage documentation, conduct discovery sessions in reference to employee relations and work with managers to support employee performance and development.
• Partner with VP of HR to assess high‑risk or international employee relation cases.
• Maintain rigorous performance documentation standards in Bamboo
  
  HR and escalate compliance gaps to senior leadership to reinforce accountability and organizational consistency.
• Oversee compliance programs and audits with the People & Payroll Specialist.
• Maintain up‑to‑date HR policies, employment law awareness, and documentation standards.
• Support AS/EN9120 and OSHA compliance in partnership with Operations.
• Own healthcare benefits, open enrollment with support/guidance from the HR team.
• Oversee the drafting, maintenance, and governance of employment and contractor agreements globally, ensuring alignment with local labor requirements and Company standards.
• Partner with and support  as an Employer of Record (EOR), ensuring accurate onboarding, contract administration, compliance coordination, and issue escalation across international hires.

• Manage engagement survey process and action‑planning follow‑through.
• Lead HR‑owned components of internal culture programs (e.g., mentorship program execution).
• Participate in development and future ownership of BEAM Ally program.
• Partner with HR leadership on maintaining a positive, globally inclusive workplace environment.

• Monitor recruiting workflows and support hiring alignment with TA & Development Specialist.
• Audit Bamboo
  
  HR workflows for data accuracy, compliance tracking, and user accountability.
• Take ownership of eNPS and Great Place to Work certification process.
• Support HR reporting and dashboards; escalate trends requiring strategic intervention.

• 8+ years HR experience with strong employee relations experience required.
• Experience managing, leading and developing others.
• Working knowledge of FMLA, ADA, FLSA, EEOC, and U.S. labor laws.
• HR systems proficiency;
  Bamboo
  
  HR experience preferred.
• Strong written communication skills and ability to draft job descriptions, 30‑120 day plans, performance documentation and other programs confidently.
• Ability to guide and support leaders through complex interpersonal and organizational dynamics, development and people improvement plans.
• “Lead from the heart” mindset, proactively balances people care and business accountability.
• Aerospace/aviation manufacturing or distribution experience a plus.
• International HR…