HR Shared Services and Program Manager

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Direct message the job poster from Nonni's Bakery

HR Shared Services and Program Manager

Location: Chicago, IL

Reporting to: Vice President, People and Organization

About Nonni's:

Position Overview

As HR Shared Services and Program Manager, you will play a pivotal role in consolidating the foundations for operational excellence across the People & Organization function. This role is designed for a process-driven, detail-oriented professional who excels at managing HR operations, ensuring compliance, and driving strategic initiatives within a dynamic, fast-paced environment. Reporting directly to the People and Organization VP, you will be instrumental in establishing robust HR processes, maintaining data accuracy, managing costs, and supporting key HR projects that enable organizational success.

HR Administration:

• Lead the setup and maintenance of all employee data in compliance with US and Canada local regulations, ensuring accuracy and legal adherence across all systems.
• Guarantee accuracy of data across every HR system (Navigator, ADP, etc.), maintaining the integrity of employee records, contracts, and documentation.
• Ensure correctness of payroll for Head office employees and monitor accuracy of payroll processing in factories (ADP).
• Design, implement, and monitor corporate policies, establishing fundamental standards across all sites.
• Manage expatriate payroll processes end-to-end with precision and compliance.
• Execute benefit enrollment processes end-to-end, including 401K administration, ensuring seamless employee experience.
• Oversee and optimize the new hire onboarding process, creating positive first impressions and smooth integration for all employees.

HR Planning Coordination:

• Partner with HR Business Partners in defining both workforce and cost planning, providing strategic input for organizational growth.
• Provide critical input for merit review budget planning, supporting fair and competitive compensation practices.
• Support overhead controlling on a monthly basis, ensuring financial discipline and budget adherence.
• Prepare recharges reporting in partnership with Finance, maintaining transparency in cost allocation.
• Deliver salary and benefits cost reporting and verification, ensuring accuracy in financial tracking.
• Collect all requirements for non-people costs, coordinating comprehensive budget planning.
• Manage contracts with HR service providers, including budget management, invoicing, contract renewal, and periodic review.

HR Data Management and Insights:

• Develop and maintain comprehensive HR dashboards, providing accurate and timely insights on workforce metrics, trends, and key performance indicators.
• Partner with HRIS and analytics teams to enhance dashboard functionality and usability for senior leadership decision-making.
• Leverage the HR dashboard to develop valuable insights for discussion with the Chief People and Organization Officer and other P&O Leadership Team members.
• Define HR reporting structure and processes, establishing standards for data-driven decision-making across the organization.

HR Project Coordination:

• Act as a central point of contact for HR process owners, ensuring consistency, compliance, and timely execution across all HR initiatives.
• Coordinate critical projects including data setup for Performance Management, Merit and Bonus Review processes, onboarding system implementation, and other strategic initiatives.
• Lead ad hoc initiatives such as provider harmonization, systems setup, and process enhancements to drive operational efficiency.

HR Operations & Systems Expertise:

• Minimum of 4-7 years of experience managing HR processes and administration end-to-end, with a proven track record of operational excellence.
• Strong administrative background with meticulous attention to detail and process orientation.
• In-d…