Onboarding Specialist

Are you ready to take flight in a dynamic and fast‑paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.” We believe that our people differentiate us from our competition.

At Swissport, we are driven by the core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations worldwide.

The Onboarding Specialist supports and monitors the post‑hire clearance process for all operational Swissport new hires while ensuring regulatory compliance. The role partners directly with the Talent Preboarding Lead for the assigned station to ensure recruiting objectives are met timely. The ideal candidate is a well‑organized team player who thrives in a fast‑paced, high‑volume, regulated environment, while driving an industry‑best candidate experience.

Team members may also perform other duties as assigned. The position offers a pay rate of $22–$26 per hour and includes health and wellness benefits, 401(k) with company match, paid vacation, sick time and company holidays.

• Support the candidate onboarding process from offer acceptance to start of training.
• Partner with HR on onboarding processes via iCIMS, including pre‑employment background checks, drug screenings, airport authority and badging forms, FAA regulatory and state tax forms.
• Guide candidates through the onboarding process with clear, concise communication and instruction; attend to barriers and uphold the organization’s service standards.
• Monitor candidate onboarding tasks in the Applicant Tracking System (iCIMS) to ensure timely completion.
• Engage with candidates via phone, email and text to follow up on pending items and provide guidance and support.
• Collaborate with the Talent Acquisition, Human Resources and Training teams to resolve challenges and continuously improve onboarding processes.
• Maintain confidentiality and protect personal information of candidates and team members.
• Ensure compliance with federal, state and local regulations.
• Perform other responsibilities as assigned; duties may change as circumstances dictate.

• 1‑3 years of experience in HR, onboarding, operations or regulatory compliance, or related field.
• Experience monitoring a process or workflow.
• Excellent written, verbal and listening communication skills; able to communicate effectively in‑person and via written correspondence.
• Ability to engage all candidates with the highest standards of personal, professional and ethical conduct.
• Proficiency with Microsoft Office, including Outlook scheduling, email, Excel tracking and other Office applications.
• Comfort with repetitive tasks.
• Manage candidates at different phases of the onboarding process, each with its own hiring requirements.
• Technical acumen and comfort working with dashboards, widgets and multiple systems daily.
• Detail‑oriented, self‑motivated, proactive, strong organizational skills and ability to prioritize.
• Works well under pressure and adapts to short deadlines in tight turnaround situations.

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Visit our website at  to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!