Mgr Crew

Select how often (in days) to receive an alert:

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful  living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Manages day‑to‑day crew base operations and on‑board service staffing to support safe, compliant, and reliable service delivery. Leads and supervises assigned employees, administers operational and administrative processes, and ensures adherence to labor agreements, safety standards, and company policies. Exercises judgment within established guidelines to address workforce issues, operational needs, and service requirements.

• Plan, direct, and monitor daily crew base activities, including staffing, scheduling, and administrative support for on‑board service operations.
• Supervise and develop employees; manage performance, attendance, training, counseling, and disciplinary actions in accordance with labor agreements and company policy.
• Implement and enforce corporate policies, safety programs, regulatory requirements, and service standards applicable to crew operations.
• Administer assigned operational processes, including on‑board revenue accounting controls, audits, and required documentation to ensure accuracy and compliance.
• Address employee and operational issues promptly; coordinate with internal partners to resolve service, staffing, or compliance concerns.

• High School Diploma/GED.
• Plus 3 years of relevant work experience.

• Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
• Plus 5 years of relevant work experience.

• Working knowledge of crew base operations, on‑board service environments, and workforce administration within a regulated transportation setting.
• Ability to lead frontline employees, apply labor agreements, and manage performance, conduct, and employee relations matters consistently and effectively.
• Understanding of applicable safety programs, service requirements, and regulatory standards affecting crew operations.
• Ability to manage routine operational processes, audits, and documentation with attention to accuracy, controls, and timelines.
• Clear verbal and written communication skills and sound judgment in addressing employee issues, operational priorities, and compliance matters.

The salary for the Mgr Crew Base I is 103,400 and 108,400 for Mgr Crew Base II. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the…