Senior Director, Strategic Intelligence

Senior Director, Strategic Intelligence - (Open to various locations)

Join to apply for the Senior Director, Strategic Intelligence role at Reed Smith LLP.

Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. With an inclusive culture and innovative mindset, we deliver smarter, more creative legal services that drive better outcomes for our clients. Our deep industry knowledge, long-standing relationships and collaborative structure make us the go‑to partner for complex disputes, transactions and regulatory matters.

This role is open in any of our following offices:
Pittsburgh, Washington DC, Philadelphia, New York, Princeton, Global Solutions Pittsburgh, Chicago, Houston, Dallas, Atlanta. The Senior Director of Strategic Intelligence is a new role for a seasoned intelligence leader to take our data‑driven decision making to the next level. It is a chance to shape how one of the world’s most forward‑leaning law firms turns information into action — helping partners and executives move beyond reporting into predictive, prescriptive insights powered by AI and modern data science.

• Lead the firm’s enterprise analytics and intelligence strategy, expanding beyond traditional financial reporting to include predictive, forward‑looking insights that support strategic and client‑facing decision‑making.
• Evolve and lead a high‑impact team spanning data quality, insights, growth tech, reporting, research, and analytics technology — integrating these capabilities into a single, coordinated function.
• Align intelligence priorities with firm‑wide strategic initiatives and the Innovation department’s role as a strategic incubator and accelerator — partnering with key stakeholders across Practice Innovation, Applied AI, Legal Operations, Learning & Development, Marketing/Business Development, Finance, and Client Value to ensure insights support enterprise growth and transformation.
• Apply and oversee the use of large language models (LLMs), machine learning, and other emerging analytics tools to uncover insights that are not accessible through traditional reporting approaches.
• Guide the team in designing and delivering client‑ready intelligence—including dashboards, metrics, and strategic insights that demonstrate value in areas such as efficiency, predictability, outcomes, and impact beyond internal profitability.
• Partner with the chiefs of the firm’s business teams to shape data‑informed decisions related to pricing, market positioning, resource allocation, and team design.
• Monitor competitor activity, legal industry trends, client expectations, and innovation investments to inform strategic planning and maintain a forward‑looking view of the firm’s competitive position.
• Collaborate with Marketing/Business Development and Client Value to enhance the client experience and identify opportunities for new or improved service offerings informed by strategic intelligence insights.
• Define reporting protocols, success metrics, and delivery cadences to ensure accountability and track the measurable impact of strategic intelligence across business units.
• Communicate intelligence findings and strategic recommendations to firm leadership, partners, and business stakeholders — translating complex analyses into clear, actionable insights that inform business decisions and drive firmwide performance.
• Exercise authority to make, or provide significant input into, decisions regarding hiring, performance management, and other key personnel actions for the Strategic Intelligence team. Ensure staffing decisions and talent development align with the firm’s strategic priorities and operating goals.
• Serve as a senior point of contact for the firm’s intelligence and analytics strategy — providing thought leadership and strategic guidance to executive stakeholders, client teams, and client‑facing professionals.
• Anticipate and adapt to shifting business priorities, emerging trends, and complex challenges — aligning intelligence strategies and deliverables to evolving firm and client needs.
• Perform other duties as assigned.