AI Analyst

This range is provided by Jenner & Block. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Jenner & Block LLP is a law firm with a fearless reputation and global reach, high-level problem solvers in litigation, government controversies, investigations, regulatory challenges, and complex corporate transactions. With offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC, the firm represents a wide range of clients, counseling Fortune 100 companies, large privately held corporations, major nonprofits, top universities, private equity investors, and Native American tribes.

Consistently recognized as a firm that stands up for its values with its commitment to justice and community service, Jenner has been named the No. 1 pro bono firm 13 times in the United States by The American Lawyer.

We are seeking a dynamic AI Analyst to serve as a critical bridge between technology and legal practice. This role combines technical expertise with exceptional communication skills to drive AI adoption, provide hands‑on user support, and assist in evaluating AI solutions across the firm. Reporting to the AI Portfolio Manager, the AI Analyst will be the frontline resource for lawyers and staff, helping them responsibly maximize the value of AI platforms through training, prompt engineering guidance, and troubleshooting.

The successful candidate will partner with cross‑functional teams to enhance system functionality, support vendor evaluations, and contribute to the firm’s AI governance framework.

• Guide users on effective use of AI tools and prompting techniques, ensuring adherence to the firm’s AI policy and other AI best practices
• Provide hands‑on user support and issue resolution for AI systems; troubleshoot data and application issues with end users, fully analyze impact, determine resolution strategies, fully test and reconcile resolutions, and assist in implementation
• Develop and maintain documentation, training materials, knowledge‑sharing resources, and prompt templates for AI system usage on the firm’s intranet

• Perform administrative and configuration support for the firm’s custom‑built AI tools
• Work with the AI Portfolio Manager, end users, consultants, and project managers to understand business processes and requirements; identify gaps; communicate and define requirements for enhancements to technical solutions
• Assist in development of process changes or new technical solutions to satisfy business needs for projects and daily operations
• Recommend, implement, and test enhancements or process changes to optimize system performance and user experience

• Assist in evaluating use cases for custom builds versus commercial solutions and participate in vendor demonstrations
• Coordinate with Information Security for Vendor Risk Assessments and partner with Procurement during Master Service Agreement negotiations to ensure appropriate AI safety and governance provisions

• Partner with stakeholders to identify opportunities for AI adoption and provide guidance on best practices for system use
• Contribute to developing the firm’s AI governance framework, creating evaluation criteria for vendors, and monitoring compliance with AI policies
• Stay current with industry trends in generative AI, prompt engineering, and enterprise AI administration

• 2-4 years of experience in technical support, business analysis, or technology consulting
• Exceptional communication skills with ability to bridge technical and non‑technical audiences
• Experience providing user training, creating documentation, or delivering technical presentations
• Strong writing skills for creating clear, user‑friendly materials
• Understanding of prompt engineering principles and generative AI best practices
• Familiarity with help desk operations and troubleshooting methodologies
• Strong analytical and problem‑solving capabilities…