Data Center Technician

Data Center Technician 3 – Oracle – Chicago, IL

Oracle is hiring a Data Center Technician 3 for their Chicago, IL location.

• Hardware installation & configuration of enterprise servers and cabling infrastructure.
• Hardware Break/Fix replacement of FRUs.
• Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams.
• Troubleshooting and resolving Telco Connectivity issues.
• Troubleshoot & Replace Network Switch equipment.
• Communicate within a ticketing environment supervised by multiple internal Oracle Cloud service owners and teams.
• Document activities and build/modify SOPs.
• Structured cabling, labelling, and troubleshooting of fiber/copper/telecom cables.
• System power supplies and cabling install, fix and repair.
• Install, remove, and tackle issues in hardware in data center racks without disturbing other hardware and critical infrastructure on site.
• Maintain asset inventory and update internal application as needed.
• Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
• Act within Service Level Agreements (SLA) on the tickets assigned to you.

• Knowledge of server/storage/network hardware.
• Strong interest in learning new DC concepts.
• Strong verbal and written communication skills.
• Day Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
• Night Shift – (4 days per week, 10-hour shifts). May include weekends and holidays.
• 2+ years working in an IT environment.
• Experience solving problems on servers, networking devices and IT equipment.
• Inventory management experience. Ordering, receiving, and shipping server parts.
• Experience taking on‑call shifts and ability to respond to critical events as needed.
• Experience raising issues to Sr. onsite staff and management as needed.
• IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB).
• Knowledge of trunk infrastructure is a plus.
• Work onsite in Chicago, IL.

• 2-year or 4-year degree or 4+ years of experience.
• 1 year+ experience in structured cabling copper/fiber, testing of cables, cooling and electrical systems concepts inside the data center.

US:
Hiring Range in USD from $32.84 - $67.88 per hour; from $68,300 - $141,200 per year. May be eligible for equity.

• Medical, dental, and vision insurance, including expert medical opinion.
• Short term disability and long term disability.
• Life insurance and AD&DD.
• Supplemental life insurance (Employee/Spouse/Child).
• Health care and dependent care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Paid time off:
  Flexible Vacation provided to all eligible employees for salaried positions. Accrued Vacation provided to other employees eligible for vacation benefits.
• 11 paid holidays.
• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance carries over each year up to a maximum cap of 112 hours.
• Paid parental leave.
• Adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal.
• Voluntary benefits including auto, homeowner and pet insurance.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.