Senior Manager, Disaster Recovery and IT Resilience

Senior Manager, Disaster Recovery and IT Resilience

Join us as a Senior Manager in Disaster Recovery and IT Resilience at Kraft Heinz.

Here at Kraft Heinz, we grow our people to grow our business because we believe that great people make great companies. You can expect an array of holistic wellness benefits, including medical, dental, vision, 7% 401(k) matching, and additional perks. Benefits begin immediately upon hire for salaried employees.

• Develop, implement, test and maintain strategies and plans to ensure continuity after a disruption.
• Assess risks and thresholds, determine scope of Disaster Recovery (DR) requirements and govern the process to keep all in‑scope applications, infrastructure and cloud solutions current and tested.
• Work with business leaders to define their role during a disaster and foster a culture of preparedness.
• Partner with Enterprise Risk Management and Incident Response teams.
• Lead the development and maintenance of a comprehensive DR program including policies, procedures and plans.
• Conduct Business Impact Analyses to identify critical functions and assess potential impacts; establish RTO and RPO requirements.
• Build and maintain relationships with key stakeholders across business and technology.
• Coordinate DR efforts with third‑party Managed Service Providers where needed.
• Oversee documentation, maintenance and testing of continuity, technical and application readiness plans.
• Communicate maturity of the overall DR program and Kraft Heinz readiness to respond.
• Educate staff on emergency procedures, recovery plans and best practices for business continuity.
• Translate complex topics into actionable initiatives.
• Ensure backup and recovery strategies align with defined RTO/RPOs.
• Lead and coordinate disaster‑recovery testing, simulations and fail‑over exercises across systems and platforms.

• 7+ years of relevant IT experience, including DR, business continuity, infrastructure, systems or IT security.
• Strong understanding of IT infrastructure, systems and disaster recovery techniques.
• Excellent communication, presentation and negotiation skills.
• 3+ years of DR or equivalent experience.
• Experience documenting and testing DR plans in a large enterprise.
• Ability to lead and motivate cross‑functional teams and build relationships.
• Ability to influence peers, third parties and executives.
• Ability to quickly understand abstract technical concepts.
• Formal report writing experience.
• Familiarity with Azure, AWS, GCP and hybrid IT environments.
• Strong documentation, project management and analytical skills.
• Knowledge of real‑world DR outages and governance of recovery procedures.

Hybrid role – 3 days per week in office. Toronto, ON or Chicago, IL.

Base Salary: $118,400 – $148,000 (annually). Eligible for a performance‑based bonus.

Coverage for employees and their eligible dependents, including medical, dental, vision, 401(k) matching and additional wellness programs.

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. For reasonable accommodation, contact