Admissions System Manager and Slate Captain

Department

ESA E-Technology

About the Department

eTech is a group of friendly technology professionals and enthusiasts who act as the primary functional and technical support for multiple admissions systems at the University of Chicago. Duties also include technology operations, implementation, business analysis, technical documentation, inventory, and triage and troubleshooting for technology aspects for users within the Office of Enrollment and Student Advancement. Most of our time is spent supporting the admissions systems through submitted tickets and meetings with the various functional users, but we also handle computer inventory and deployment logistics as well as triaging and troubleshooting issues with any technical equipment in any of our three office locations on campus.

Job Summary

The office of Enrollment and Student Advancement is looking for an experienced technologically savvy individual to join the technology team (eTech) in supporting multiple admissions systems and technology. The Admissions System Manager will manage University Admissions systems (Technolutions Slate) as well as supporting the basic technology inventory and operations of the office of Enrollment and Student Advancement. The eTech team operates on a hybrid office schedule which requires one day each week in the office and the rest of the week working remotely.

This schedule will go into effect after a training period of full days in the office working alongside another member of the eTech team.

Responsibilities

• Strong understanding and working knowledge of the Technolutions Slate system.
• A high level of accuracy and a solid understanding of data management and processing.
• Primary contact for system technical support questions and requests from internal University systems users and external system applicants, such as performing basic troubleshooting, statistical analysis, reporting, maintenance, research and upkeep using existing system functionality.
• System data management, which includes duplicate record mitigation, exporting queries for mailing lists and reporting statistics, system integrity maintenance, and creating system reports.
• Creates and maintains events and forms using delivered system functionality.
• Creates and maintains mass email messages and campaigns using delivered system functionality and HTML, CSS, Liquid Markup coding as necessary.
• Tests system functionality and performs quality assurance.
• Trains end users in system functionality.
• Periodically addresses and troubleshoots various other types of technology, including PC and Mac computers, monitors, printers, scanners, installed software, and the occasional smartphone or networking question.
• Experience with CRM systems or databases.
• With moderate direction from others, analyzes the users' requirements and solves routine database problems that ensures users and related applications can access necessary data sets.
• Participates in the development of queries and retrieval systems.
• Performs other related work as needed.

Minimum Qualifications

Education: Minimum requirements include a college or university degree in related field.

Work Experience: Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications: ---

Preferred Competencies

• High level of accuracy.
• Proficient in the Technolutions Slate system.
• Working knowledge of the Microsoft Excel and Access.
• Familiarity with HTML and CSS code.

Application Documents

• Resume/CV (required)
• Cover Letter (required)
• References Contact Information (3)(required)

Application Information

When applying, the document(s)
MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Information Technology

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

FLSA Status

Exempt

Pay Range

$59,812.00 - $77,404.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago…