Release Coordinator

## As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most:
** our people**. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world.  

Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.##
** Job Description
** Sompo has a unique opportunity for a
** Release Coordinator
** to join our
** Information Technology
** team.
*
* Location:

** This position will be based out of our
** Purchase, NY, New York, NY, Morristown, NJ, Conshohocken, PA, Mt Juliet, TN, Charlotte, NC, Alpharetta, GA, Chicago, IL, or Boston, MA
** office. We strive for collaboration, which is why we offer a work environment where our employees thrive and develop long-lasting careers.
** Our business, your impact, our opportunity:
**** What you’ll be doing:*
* ** End-to-End Release Coordination:
*** Maintain a transparent view of CR’s that span multiple applications.
* Focus initiates with GWPC CR’s and follows them through all downstream application releases.
* Coordinate with all production operations to ensure smooth transitions of E2E CR’s across all teams.
** Production Operations Support:
*** Collaborate with production operations teams to ensure smooth transitions from release to production.
* Coordinate operations teams to address and resolve issues related to production and release schedules.
** Release Planning and Management:
*** Coordinate with Production Operations to define release requirements and priorities.
* Conduct release readiness reviews and coordinate with other release managers.
* Identify risks, dependencies, and conflicts across the E2E application lifecycle and suggest mitigation strategies, including after action reviews of each release.
** Compliance and Quality Assurance:
*** Ensure that CR’s with end-to-end implications are monitored and managed effectively.
* Monitor and report on release and production metrics, in cooperation with all Production Operations teams.
** Key Performance Indicators (KPIs):
*** Percentage of successful end-to-end application and production releases.
* Time-to-market for end-to-end application enhancements.
* Stakeholder satisfaction with E2E testing.
* Mean Time to Resolution (MTTR) for production issues post-release.
** What you’ll bring:
***
* Education:

*** Degree in Management, Business, Computer Science, Information Technology, or a related field (or equivalent experience).
*
* Experience:

*** Experience working in a large-scale environment with multiple teams.
* Hands-on experience coordinating demand and capacity while serving multiple clients or stakeholders.
*
* Skills:

*** MUST be extremely organized and structured.
* Experience with coordinating multiple teams, including those who may not be the most cooperative.
* Proficient at trouble shooting and optimizing in a production environment.
* Excellent communication, organizational, and problem-solving skills, focus on transparency and visibility.
* Ability to learn new systems and tools, especially ADO.
** Salary Range:** $55,000 – $70,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on…