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Tier I Helpdesk Technician – Phone Support

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Cherokee Federal
Full Time position
Listed on 2025-12-17
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 67000 - 77000 USD Yearly USD 67000.00 77000.00 YEAR
Job Description & How to Apply Below
A federal contracting company is seeking a Tier I Service Desk Technician for helpdesk and phone support in Chicago. This role requires fluency in English and offers a full-time position with benefits. Responsibilities include providing technical support, handling account maintenance requests, troubleshooting browser settings, and documenting incidents. Preferred qualifications include help desk experience and IT certifications. The estimated salary range is $67,000 to $77,000, commensurate with experience.
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