Principal UX Designer, Voice + AI; Plantation​/Chicago Hybrid

Position: Principal UX Designer, Voice + AI (Plantation/Chicago Hybrid)
** Motorola Solutions values your privacy**    .##
** Company Overview
** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.##

** Department Overview
** Our Experience Design & Research team is a dynamic, multidisciplinary group, bringing together talented Industrial Designers, UX/CX Designers, User Researchers, and Human Factors practitioners. We are at the forefront of understanding our users and translating those insights into impactful products and services. Now, as we embrace the transformative potential of Artificial Intelligence, we're excited to expand our team with creative minds who can help us redefine what's possible.##

Job Description
*** Candidates must include a portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position   
***** The Opportunity
** and design experiences that truly matter.

As a Principal UX Designer, you will be a lead contributor, directly shaping the next generation of mobile public safety applications for our radios. We’re looking for a design expert who wants to lead in a hands-on way:
You are equally passionate about delivering outstanding design solutions as you are about collaborating, and potentially mentoring, within a dynamic team. You strategically design to make sense of complex, multimodal workflows, including cutting-edge voice interfaces, with the ability to transform those insights into exceptional user experiences in real-world, mission-critical settings. You will champion human-centered design principles and collaborate cross-functionally. This is your opportunity to drive innovation and contribute to technologies that safeguard lives.
** What You'll Do:
*** Collaborate closely with Product, Engineering, and Research teams to ensure alignment and success.
* Adapt to rapidly shifting priorities and contribute to an agile, fast-paced innovation environment.
* Champion a user-centered approach in the development and application of AI technologies.
* Identify opportunities to leverage AI (ML, NLP, generative AI) to solve user problems and create novel, delightful experiences.
* Lead the design and development of intuitive voice user interfaces (VUI) and multimodal experiences for mission-critical applications.
* Define and refine voice interaction models, dialog flows, and persona guidelines for AI-driven features.
* Collaborate with AI engineers and researchers to translate natural language processing (NLP) capabilities into effective and delightful spoken interactions.
* Design and/or research user interactions with AI-powered features and systems, ensuring they are intuitive, transparent, and trustworthy.
* Conduct user research and usability testing specifically focused on voice commands, spoken feedback, and multimodal interactions.
* Contribute to the development of best practices, ethical guidelines, and design patterns for Human-AI interaction including voice and conversational AI within our organization.
* Stay abreast of the latest advancements in AI and their potential applications in experience design and research.
* Effectively communicate research findings, design concepts, and AI possibilities to diverse audiences.
* Translate customer insights into innovative designs that elevate public safety applications.
* Contribute to the optimization of design processes, help establish best practices, and ensure exceptional design quality.
* Advocate for design excellence and evolve the UX culture within the organization.
** Fundamental Skills &

Qualifications:

*** Bachelor's or Master's degree: in HCI, Design, or a related field, or equivalent practical experience.
* 8+ years proven experience in Design: (such as UX, CX, Interaction Design, Product Design)…