Senior Media Operations Manager

Location: Hybrid;
Chicago or New York City preferred

Media Mogul is seeking a Senior Media Operations Manager to join our growing team. This hybrid position is based in Chicago or New York (preferred).

As a Senior Media Operations Manager, you’ll play a pivotal role in the strategic planning, day-to-day management, and performance of client media campaigns across a variety of industries. Reporting to the VP of Media, you’ll serve as a key partner in driving campaign success — taking ownership of major work streams, managing day-to-day execution, and ensuring that campaigns deliver on client objectives.

This is a highly hands‑on role where you’ll work directly in the platforms — trafficking, monitoring, and optimizing campaigns — while also contributing to broader media strategies, insights, and client communications. You’ll collaborate closely with Data Analytics & Product, Business Development, Media Operations, and Finance to ensure every campaign runs smoothly and meets performance goals.

The ideal candidate is equal parts strategic and tactical: someone who thrives in the details, takes initiative, and can confidently support both internal teams and clients with thoughtful, data‑informed recommendations.

• Partner with the Media Supervisor to develop and lead campaign strategy, execution, and optimization across all digital and traditional channels.
• Serve as the primary point of contact for day‑to‑day client and vendor communication, driving alignment on goals, strategy, pacing, and performance.
• Partner with Data Analytics and Business Development teams to recommend media opportunities for current clients, leverage analytics capabilities, identify client growth opportunities, and ensure seamless project delivery.
• Oversee and manage campaign builds, trafficking, optimizations, and performance analysis to ensure flawless execution and delivery against KPIs.
• Lead the implementation and management of company tools and other media management systems to maintain data accuracy and workflow efficiency.
• Provide ongoing campaign reporting and measurement across online and offline channels, ensuring consistency, accuracy, and actionable insights.
• Maintain key performance metrics and deliver timely, data‑driven recommendations to enhance campaign results.
• Make strategic optimization decisions and own campaign direction based on performance data and client business objectives.
• Lead client presentations and internal documentation showcasing strategy, performance, and key learnings.
• Lead vendor negotiations and establish strategic partnerships to maximize campaign budgets and media value.
• Instill best practices and help identify opportunities to enhance current processes and tools.
• Drive innovation in media planning and buying practices, taking calculated risks to uncover new opportunities while inspiring and guiding team members toward excellence.
• Leverage expert‑level proficiency across major media platforms including Programmatic DSPs, Google Analytics, Social (Facebook/Instagram, Tik Tok, etc.), Search (Google Ads/Bing), Video (You Tube), Connected TV, Digital Out‑of‑Home (Vistar/AdQuick), and 3rd party ad servers to drive campaign performance.
• Perform additional responsibilities as assigned to support team and client objectives.

• 4+ years in digital/traditional media or agency account management
• Bachelor’s degree Marketing or related field required
• Certifications such as TTD, Meta Blueprint and Google Ads is a plus

• A proactive, visionary leader who drives strategy, inspires teams, and ensures campaigns deliver measurable impact.
• Comfortable taking calculated risks, challenging the status quo, and pivoting quickly to capitalize on new opportunities.
• Leads by example—guides and mentors team members, providing strategic input while remaining hands‑on in campaign planning, execution, and optimization.
• Demonstrates the ability to translate client business objectives into actionable, results‑driven media strategies.

• Highly data‑driven with a deep understanding of campaign performance, KPIs, and…