Av Specialist

AV Technician

We are seeking a highly skilled and experienced AV Technician to join our dynamic team in the Information Technology and Services industry. As an AV Technician, you will be responsible for providing technical support and troubleshooting services to our customers. With your strong knowledge in hardware, networking, and software, and audio visual equipment you will ensure that our clients receive the highest level of support and satisfaction.

This role offers an exciting opportunity to work with cutting-edge technology and play a crucial role in enhancing our customers' IT experience.

• Provide on-site technical support and troubleshooting services to customers.
• Install, configure, and maintain hardware, software, and network systems.
• Collaborate with the service desk and other team members to escape and resolve complex technical issues.
• Perform system upgrades, updates, and patches to ensure optimal performance.
• Conduct regular preventative maintenance on customers' IT systems to minimize downtime.
• Train end users on the proper use of hardware, software, and networking systems.
• Document all service activities, including troubleshooting steps, resolutions, and customer interactions.

• At least 1 year of experience working as a Field Service Technician or similar role in the IT industry.
• Strong knowledge of hardware, software, and networking systems, including troubleshooting techniques.
• Excellent problem‑solving and communication skills.
• Ability to work efficiently and effectively in a fast‑paced environment.
• Customer‑focused mindset with a commitment to delivering exceptional service.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• Valid driver’s license and willingness to travel to customer locations as required.

• Field service, hardware, software, troubleshooting, audiovisual.
• Webex, Zoom, control system, Crestron.

Contract position based out of Chicago, IL. Fully onsite.

• Pay range: $25.00 – $32.00 per hour.
• Benefits include:
  Medical, dental & vision; 401(k) retirement plan; life insurance; short‑ and long‑term disability; HSA; transportation benefits; employee assistance program; PTO.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Final date to receive applications:
January 3, 2026

Workplace type: fully onsite in Chicago, IL.