Site Reliability Engineering Team Lead; Hybrid

Site Reliability Engineering Team Lead (Hybrid)

5 days ago Be among the first 25 applicants

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

Reports to: Technology Manager II - Tech Ops

About Our Team:
The SRE team prides itself on the breadth and depth of knowledge it maintains in understanding and orchestrating crucial operational activities across the portfolio of businesses within Enova. We work with key departments to resolve customer facing issues, assist with root-cause analysis, and continuously look for ways to improve overall system performance while supporting our Call Center with technical product issues.

About the Role:
In this role, you will lead day to day operations of the Consumer Brands SRE team, and will collaborate with Tech Ops leadership team on the overall department strategy. You’ll act as a liaison between the SRE team and numerous brand stakeholders, advocating for high quality solutions, eliminating roadblocks, and supporting the team’s shift to improve reliability across Enova’s brands. In addition, you will mentor team members and build a collaborative environment, allowing the team to reach its full potential.

Responsibilities:

• Directly manage a 5 person SRE team.
• 50/50 mix between technical and non-technical responsibilities.
• Balance and prioritize team activities, including operational tasks, projects, and reliability improvements.
• Oversee on-call rotations and incident management to ensure quick and effective resolution of issues.
• Monitor and report on team performance metrics to identify trends and drive improvements.
• Partner with Product Engineering and Business teams to develop and implement sound operational strategies.
• Promote operational best practices and establish scalable processes for system reliability and performance.
• Mentor and develop team members to foster a collaborative and high-performing environment.
• Lead recruiting efforts and support onboarding for new hires to build a cohesive team.

Requirements:

• 1+ years of experience managing engineering teams.
• 5+ years' experience in Site Reliability Engineering (SRE), Dev Ops, Systems Administration, or Infrastructure Support, working with IT infrastructure (Linux, networking, databases, web technologies).
• Proficiency in at least one programming language such as Ruby, Python, Java, or Go.
• Proven experience in project management, including scoping, task breakdown, and adapting to changing requirements.
• Passion for solving complex, ambiguous problems and identifying root causes.
• Demonstrated ability to mentor and develop engineers effectively.
• Familiarity with Dev Ops principles and practices, including automation and continuous improvement.
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.

Nice to Have:

• Experience working in a regulated financial environment.
• Proficiency in a programming language such as Go, Ruby, Python, or SQL.
• Experience with monitoring tools such as Splunk, Data Dog, or Grafana.

Compensation:

The budgeted annual salary range for this position is $105,000 to $145,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus and restricted stock units. All full-time employees are eligible to participate in Company benefits, described in more detail here.

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition…