VP, Engineering - SRE​/QA

VP, Engineering - SRE / QA

Join to apply for the VP, Engineering - SRE / QA role at Early Warning®.

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze℠, and more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States for any employer at the date of hire. This position is ineligible for employment Visa sponsorship.

This position will lead the Zelle Engineering organization. Zelle’s growth since launch in 2017 has been astronomical, and the next decade presents opportunities to evolve key parts of the network’s tech stack to achieve orders‑of‑magnitude scaling, additional growth in use, and improvements such as easier Financial Institution integration opportunities. We are starting a significant multi‑year journey of maturing core components of Zelle into a Cloud‑based environment, and this leader will need extensive experience in this space.

The role will drive collaboration with internal stakeholders and potentially external partners to realize that vision.

• Understand and juggle multi‑fasceted roadmap requirements that cover product asks, re‑platforming needs, maintenance, and security work across the Zelle Engineering organization.
• Apply knowledge and lessons learned from building enterprise‑scale systems in the cloud to drive best practices, architecture, and technology decisions.
• Collaborate closely with Engineering leaders, Architecture, and external partners (FIs) engaged in key efforts.
• Maintain a very high bar for execution and excellence, fostering leadership and executive presence; coach up team members and leaders for a highly engaged, high‑performing team; hire top talent to support large‑scale efforts.
• Identify opportunities to ship value to production quickly in incremental chunks to avoid “big bang” delivery; complex environments benefit from incremental delivery.
• Build and deliver well‑considered scaling solutions via strong relationships with key stakeholders in Data, Architecture, and Operations.
• Ensure software development follows effective quality guidelines and best practices aligned with the rest of the Engineering organization.
• Ensure accurate/reliable information is provided within company standards, including all service level agreements and audit regulations.
• Build solutions following our Engineering best practices (e.g., Quality, CI/CD).
• Keep executive‑level management informed of department progress and problems.
• Comply with all security policies and procedures to maintain system and data confidentiality, integrity, and availability.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.

• Bachelor’s degree in Computer Information Systems, Information Technology, Information Systems, Computer Science, or equivalent professional experience.
• 15+ years of software engineering experience.
• 10+ years of experience leading efforts or processes in a technology organization.
• 5+ years of experience dealing with large‑scale systems in the cloud.
• 5+ years of experience implementing application solutions/services in cloud using containerization, CI/CD, automated testing, and security guidelines.
• 10+ years of experience managing an Engineering organization.
• Demonstrated ability to provide technical leadership through large‑scale system designs, upgrades, and releases.
• Superior leadership and management skills with strong business acumen.
• Experience mentoring and energizing people with technical and leadership skills.
• Experience with state‑of‑the‑art technology, architecture, and design concepts, open‑source operating systems, database systems, computer networking, and security.
• Deep understanding…