Senior Manager, Executive Communications

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we are looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

We are looking for a dynamic executive communications and storytelling manager who will drive communications strategies for company executives and initiatives. In this role, you will own executive communications for the Global Customer Success Product and Operations team. You will drive communication planning and execution, collaborating across matrixed stakeholders and teams. You will develop content and resources that establish and reinforce company and executive values, brand, and priorities.

You will help promote new initiatives, customer successes, and organizational achievements in compelling, creative ways. You will support event execution with narrative development, executive coaching, and presentation design.

• Highly organized and energetic self-starter with at least 10+ years of communications experience
• Proven track record of leading and executing on complex, enterprise-wide and cross-functional communications programs in a fast-paced environment
• Demonstrated ability to shape compelling narratives, engage with leadership and design presentations and content that conveys the messages from the leadership clearly
• Ability to simplify messaging and influence teams and stakeholders at all levels
• Ability to deliver and manage concurrent projects, manage ambiguity, and be flexible in your approach
• Ability to educate stakeholders on communications strategies and influence decision making
• Ability to design and execute employee engagement and executive social programs
• Ability to partner effectively with internal teams and outside agencies to reflect the leader's voice in internal communications, speech writing, and media messaging
• Strong business acumen, critical and strategic thinker and creative problem solver
• Knowledge of the technology/software industry
• Alignment with the Salesforce values of trust, customer success, innovation, equality, and sustainability

• Lead communications strategies across multiple portfolios and ensure the effective execution to support business and project goals.
• Understand business priorities, technical processes, and industry trends to write compelling, concise, and audience-relevant communications, and design easy to understand presentations.
• Partner with project teams, business stakeholders, and senior executives to shape initiatives and develop new ideas.
• Provide strategic recommendations and creative communications solutions to drive results.
• Establish efficient team processes, drive communications best practices, and proactively identify and develop improvements to team operations and methods.
• Deliver executive presentations and effectively advocate the value of our communication strategies.
• Manage resources across multiple portfolios.
• Use metrics and reporting to track results, measure effectiveness, and identify needs.
• Be willing to travel < 25%.
• Note:
  
  Candidates must be able to show samples of their work.

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to protected classifications. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.

The typical base salary range for this position is $155,400 - $213,800 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.