ServiceNow Developer Job Chicago area,Illinois USA,IT/Tech

The New York City Department of Sanitation (DSNY) keeps New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow and ice. DSNY is the nation's largest municipal sanitation agency, with nearly 10,000 employees, 59 district garages, and a fleet of more than 5,000 trucks, cars, and other types of equipment.

The Department clears litter, snow, and ice from approximately 6,500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets.

We are seeking a highly skilled Service Now Developer with deep, hands‑on expertise in Field Service Management (FSM) and the Source Procurement Operations (SPO) suite. The ideal candidate will design, configure, implement, and optimize Service Now applications to support field operations, procurement, supplier management, and workflow automation across the enterprise.

Key Responsibilities

Hands‑on experience with Service Now’s SPO modules, especially:
- Procurement module (PRs, POs)
- Vendor Management
- Contract Management
- Asset Procurement Lifecycle
- Invoice & Finance workflows
Strong knowledge of JavaScript, Glide API, Flow Designer is required
Good to have knowledge of Integration Hub, REST/SOAP APIs, MID Server
Familiarity with ITSM, CMDB, CSM, and cross‑module relationships.

CERT IT DEVELOPER (APP) - 13643

Minimum Qualifications

A masters degree in computer science or a related field from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) AND 12 months of satisfactory full‑time (not classroom based) specialized experience in computer applications development planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management as described in the following nine Major Task Groups in the IT Titles Task Inventory*:
Applications Development;
Web Development, Design, and Maintenance;
Business/Systems Analysis;
Project Management Support;
Application Design; GIS Structures, Spatial Analysis, and Mapping Principles;
Testing;
Technical Writing; and Version Control; OR

A baccalaureate degree from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) AND 24 months of satisfactory full‑time (not classroom based) specialized experience as described in “1” above; OR

A four‑year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization AND 24 months of satisfactory full‑time (not classroom based) specialized experience as described in “1” above plus 48 months of information technology experience as described in the IT Task Inventory *; OR

A satisfactory combination of education and experience which is equivalent to “3” above. Education may be substituted for the information technology experience on the basis of 30 semester credits from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) is equivalent to 12 months of experience, up to a maximum of 48 months.

However, if you qualify under options “2,” “3” or “4,” you must have at least a four‑year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and at least 24 months of satisfactory full‑time (not classroom based) specialized information technology experience as described in “1” above.

Preferred Skills

3+ years of Service Now development experience.
Strong expertise in Service Now FSM including:
- Work Order and Task Management
- Technician Mobile App (Now Mobile)
- Parts/Inventory Management
- Asset & Customer Management
- FSM Data…


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