Technical Project Manager

Who will you be working with?

The TPM will work directly with customers, and Wabtec resources across the company in this role. Specifically, internal groups the TPM can expect to work include: various Product Engineering groups, Product Line Management, Sales, Contracts Management, Release Management, and others as needs warrant.

In this role, the TPM will make a difference by advocating for Wabtec with the customer while also being an ardent advocate for the customer within Wabtec. The TPM’s primary objective is to provide customer-valued service as set forth in established Service support agreements.

The TPM will also be responsible for managing a team, providing guidance, coaching, and ensuring alignment with project goals.

As a member of the Train Performance & Automation (TP&A) Services Team, The Technical Project Manager (TPM) will serve as a customer-facing liaison and be responsible for overall execution of, and compliance with, the I-ETMS Maintenance Service Agreements for Customer’s positive train control (PTC) operation. The TPM will be the primary point of contact for customer’s related inquiries, trouble reports, and maintenance requests associated with PTC, and the TPM will ensure timely and satisfactory resolution of concerns covering a wide variety of support services and other product lines as may be assigned.

The successful candidate will proactively seek improvement opportunities with the Railroad solutions, engage with the customer to diagnose and analyze technical and business process issues, and provide solution recommendations. The ideal candidate will be skilled at interpreting contracts and participating in proposal and contract development, as well as accounting for finances associated with the contractual support agreement. This position will serve as the lead coordination point for various affected Wabtec teams and will provide regular performance and status reports to Wabtec and customer executive leadership teams.

• A minimum of five years’ experience in technical project management and support or related field support is required.
• Ability to lead, drive and track progress of multiple initiatives simultaneously.
• Leadership experience with the ability to influence and drive results with stakeholders.
• Ability to develop high level of credibility and strong positive relationships with customers and coworkers.
• Effective oral and written communication skills; ability to articulate clearly and concisely, tailored to an executive level audience.
• Bachelor’s degree in Technical/Business related field, Engineering or Sciences preferred. Non-degreed candidates with railroad and/or Military experience in these areas or advanced industrial experience in Project Management will be considered.
• Experience managing teams, including delegation, performance tracking, and fostering a collaborative work environment, is essential.

• Working knowledge of fundamental railroad maintenance, operations, or train dispatching.
• PTC experience,
• Commitment to improvement and continuous learning
• Highly motivated with a strong customer service mindset
• Ability to work effectively with minimal supervision

You will lead and mentor team members, delegate responsibilities, and ensure team accountability through regular reviews and feedback.

• Serve as the primary liaison between cross-functional teams and executive leadership, ensuring that key messages and strategies are conveyed accurately and with impact.
• Prepare and deliver compelling presentations tailored to executive audiences, utilizing data-driven insights and strategic narratives
• Persuasively advocate for initiatives and proposals, securing executive buy-in and support.
• Effectively communicate during periods of change or uncertainty, providing clear guidance and reassurance to the team.
• Work closely with Customer to identify top priority items and initiatives and champion these items by coordinating and facilitating analysis and issue resolution with internal cross-functional product support and field service teams
• Convey priority for…