Director, Engineering Tech Lead

Director, Engineering Tech Lead

Join to apply for the Director, Engineering Tech Lead role at McDonald’s.

Department Overview

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni‑channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive‑thrus, through McDelivery, dine‑in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel‑good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae‑dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel‑good meets fast‑paced.

Team Overview

The Customer Technology team develops digital experiences and global technology platforms that delight our customers and enable them to order on their terms—seamlessly, effectively, and conveniently across mobile, web and future channels.

As Director of Engineering focused on Mobile & back‑end services, you’ll lead the engineering teams responsible for building and scaling McDonald’s global mobile applications (iOS and Android) and the back‑end services that power them. These apps represent one of the largest digital consumer platforms in the world, enabling millions of transactions and interactions daily across loyalty, ordering, personalization, and payments.

You will set the technical strategy for our mobile engineering organization, ensuring world‑class app performance, reliability, and user experience. In parallel, you’ll oversee the evolution of back‑end microservices and APIs that deliver secure, scalable, and reusable capabilities across our digital ecosystem. Working in close partnership with product, UX, architecture, and infrastructure leaders, you’ll ensure that McDonald’s mobile apps and services not only meet today’s needs but also scale for the future of customer engagement.

This leader will play a key role in driving engineering excellence, modernization, and innovation across both mobile and services platforms. With a focus on velocity, quality, and scalability, you will build high‑performing teams that deliver frictionless, engaging, and reliable experiences to customers worldwide.

Responsibilities and Accountabilities

• Lead engineering across mobile and backend services:
Lead teams delivering iOS/Android applications and the core services that power global ordering, loyalty, personalization, and payments.

• Set vision and strategy:
Define the long‑term technology strategy for mobile platforms and services, ensuring scalability, reliability, and modernization of core systems.

• Drive engineering excellence:
Champion standard methodologies for code quality, app store compliance, CI/CD pipelines, automated testing, observability, and performance monitoring.

• Partner with product and design:
Collaborate closely with product management and UX teams to build user experiences that are seamless, accessible, and engaging.

• Strengthen backend foundation:
Supervise design and implementation of APIs, services, and data integrations that enable mobile and other digital channels.

• Grow and mentor talent:
Build and lead a high‑performing engineering organization, developing leaders and fostering a culture of innovation, accountability, and technical craftsmanship.

• Ensure security and compliance:
Drive alignment to global security standards (e.g., PCI‑DSS, GDPR)…