Presales Data Platform Solution Architect

Job Description

We are seeking a dynamic and experienced technical presales professional specializing in data platform and integration. As a Sr Data Platform Solution Consultant, you will play a critical role within our presales team, driving innovative solutions primarily around Service Now’s data platform, that enable next-level business impact via Now Assist and Agentic AI capabilities. Leveraging your deep understanding in the data domain, you will build compelling solutions, demonstrations, and proof-of-concepts to showcase the transformative value of the Service Now platform to our customers.

Responsibilities

• Data Solution Evangelism:
Serve as a key technical advisor and advocate for Service Now’s data products spanning database, data catalog, governance and integrated data solutions to business and technical stakeholders.

• Customer Engagement:
Lead technical discovery sessions, thoroughly understand complex data challenges and requirements, and translate them into effective Service Now-based solutions.

• Data Architecture Design:
Develop robust and innovative architectures that leverage the full potential of Service Now’s data platform to support data ingestion, transformation, integration, analytics, and actionable insights aligned with customer objectives.

• Collaboration and Leadership:
Closely collaborate with sales, product, engineering, and delivery teams to ensure comprehensive solution alignment and successful project execution.

• Sales Strategy:
Support the presales lifecycle from opportunity qualification through close, effectively driving sales targets with tailored data integration-focused solutions.

• Continuous Learning:
Maintain deep technical expertise on Service Now’s data portfolio including Workflow Data Fabric, Raptor

DB, Now Assist, Agentic AI, and stay informed of industry trends and emerging technologies in data engineering.

Qualifications

To succeed in this role, you should possess:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

• 7+ years of experience in technical presales, solution architecture, or consulting roles, with a demonstrated track record in enterprise-scale data integration and analytics solutions.

• Strong technical background in data engineering, including hands-on experience with data ingestion tools, ETL processes, data modeling, relational databases, and analytics platforms.

• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, data pipelines, streaming data platforms, and middleware technologies.

• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular

JS, React

JS, HTML5, CSS, SQL, Python, or equivalent.

• Experience with Service Now platform certifications (CSA, CAD) is strongly preferred.

• Exposure to additional technologies such as Generative AI, Process Mining, data governance practices is a plus.

• Exceptional stakeholder management skills, capable of engaging diverse personas ranging from technical teams to executive‑level decision‑makers.

• Consultative mindset with a focus on identifying and driving process improvement and operational efficiency.

• Outstanding communication, storytelling, and presentation skills to articulate complex technical solutions clearly and persuasively.

Join us in shaping digital transformation through data-driven innovation and delivering impactful solutions with the power of Service Now.

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non‑traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $149,250 to $246,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On…