Director, Technical Program Management - Card Decisioning Platform

Director, Technical Program Management - Card Decisioning Platform

Join to apply for the Director, Technical Program Management - Card Decisioning Platform role at Capital One.

Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

About Capital One

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

About the Team

Capital One's Decisioning Platform team is at the forefront of enabling the business to manage risk and deliver value across the entire customer lifecycle. We build and maintain real‑time, secure, and AI‑powered solutions for everything from customer transactions and fraud detection to credit applications across our card, lending, and banking products. Internal customers across the company come to our platform for their decisioning needs and we have high‑visible, high‑impact goals lined up in 2026.

Role Overview

We’re looking for a Director of Technical Program Management (TPM) to join our Decisioning Platform team and drive ourgoals. In this high‑impact, individual contributor role, you’ll be a hands‑on leader, driving large‑scale, multi‑year, and multi‑line‑of‑business modernization initiatives.

You Will

• Lead Strategic Initiatives:
Take ownership of complex, cross‑functional programs, directly defining execution strategies and roadmaps.

• Partner with Stakeholders:
Collaborate closely with technology, product, and business partners to align efforts with Capital One's long‑term vision.

• Provide Technical Leadership:
Work with our engineering teams and internal customers to deliver on key initiatives.

• Build the TPM Discipline:
Shape the future of the TPM function and build a culture of delivery excellence.

You Are

• A seasoned technical leader who can navigate ambiguity and drive results.

• Someone who thrives in a dynamic environment.

• Ready to provide thought leadership that builds engineering and delivery excellence.

TPM Directors Have

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks.

• Exceptional communication and collaboration skills.

• Excellent problem‑solving and influencing skills.

• A quantitative approach to problem solving and a systems thinker.

• Experience as a TPM leader to grow the TPM function practices within a large organization.

• Ability to simplify technically complex matters and drive well‑educated decisions across product, engineering, design, and data science representatives.

• Deep focus on execution, follow‑through, accountability, and results.

• Exceptional cross‑team collaboration across functions and reporting boundaries.

• Highly tuned emotional intelligence, a good listener, and deep empathy for teams and partners.

Basic Qualifications

• Bachelor's degree.

• At least 7 years of experience managing technical programs.

Preferred Qualifications

• Bachelor's degree in a related technical field (Computer Science, Software Engineering).

• MBA or Master’s Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience.

• 7+ years of experience designing and building data‑intensive solutions using distributed computing.

• 3+ years of experience building distributed systems & highly available services using cloud computing services (preferably AWS).

• 3+ years experience building highly scalable mobile products & platforms.

• 3+ years experience with Agile delivery.

• 3+ years experience delivering large and complex programs, owning vision, collaborating cross‑functional, securing commitments and unblocking teams.

• 3+ years of experience building systems & solutions within a highly regulated environment.

Compensation

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