Technical Product Manager GenAI​/ML

** What We'll Bring:
** At Trans Union, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go.

Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day. Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
** What You'll Bring:
*** 3+ years of product management experience
* 1+ years in GenAI, ML domains
* Solid understanding of GenAI/ML principles, including LLM architectures, prompt design, RAG pipelines, and multi-agent orchestration
* Familiarity with cloud AI platforms (Vertex AI, AWS Bedrock) and their managed services
* Hands-on experience/prototyping with LLM tooling such as Lang Chain, Llama Index, or Semantic Kernel, including experience building retrieval or orchestration workflows
* Exposure to evaluation and observability frameworks for AI (output evaluation, feedback loops, response grounding, toxicity, and accuracy testing)
* Ability to read & understand code is a plus (e.g., Python, SQL, JSON schema).
* Strong communication and stakeholder management skills, with the ability to translate complex AI/ML concepts for business and engineering audiences
** Impact You'll Make:
** Join the Technical Product Management team - where you’ll work with great people, pioneering the future of AI-driven products, intelligent workflows, and next-generation decisioning systems.
* ** Product Vision & Strategy**:
Define and maintain the roadmap for GenAI
-driven platform features within One Tru, focusing on scalable, secure,
* and explainable AI solutions.
* ** Customer Discovery**:
Work closely with stakeholders to uncover high-impact use cases, distill pain points, and frame scalable AI-driven
* solutions.
* ** Cross-Team Collaboration**:
Partner with AI/ML engineers, data scientists, and platform teams to deliver customer-centric capabilities
* ** Delivery & Execution**:
Drive day-to-day execution of agents, agentic workflows & systems.
* ** Metrics & Evaluation**:
Define success metrics and evaluation frameworks for LLM-based tools. Champion rapid iteration and continuous
* improvement loops.
* ** Platform Translation**:
Act as a bridge between technical and non-technical stakeholders, ensuring all AI capabilities ladder up to customer
* value and One Tru’s broader business objectives.
* ** Governance & Guardrails**:
Support responsible AI practices by defining clear boundaries

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
** Benefits:
** Trans Union provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to Trans Union’s Employee Resource Groups.

Spousal, domestic partner, and other eligible…