Technical Product Manager; API Strategy & Platform Scalability

Technical Product Manager (API Strategy & Platform Scalability)

Clearwater Analytics (CWAN) is seeking a Technical Product Manager to steer the API platform vision, delivery, and evolution. The role focuses on scalable, high‑performance integration for clients across portfolio, order, analytics, and risk management.

Location:

Chicago, IL

Salary:
Chicago: $170,,000 + Bonus + RSU's;
New York: $215,,000 + Bonus + RSU's

Responsibilities

• Define and execute the API strategy for CWAN, extending Core API offerings across Order & Execution Management (OEMS), Portfolio Management (PMS), and analytics modules.

• Coordinate the development and continuous improvement of REST and Streaming APIs, enabling clients to automate workflows, integrate external systems, and achieve real‑time data access.

• Own scalability and performance objectives: set and track SLAs for API response time, throughput, error rates, and real‑time update capacity.

• Analyze performance test results and oversee solutions for high‑load scenarios (e.g., streaming millions of asset measure updates, bulk report pulls, concurrent order processing).

• Act as a technical interface to engineering for optimizing web infrastructure, database transaction performance, service orchestration, and caching.

• Collaborate with product and client teams to understand integration needs, ensuring APIs provide flexible, reliable, and secure access to CWAN’s unified data.

• Monitor API adoption and client feedback, translating business requirements into secure, scalable technical solutions.

• Drive cross‑functional initiatives around platform performance, resiliency, and disaster recovery preparedness.

• Document and communicate API features, limits, and best practices to clients and internal stakeholders.

• Maintain awareness of market trends and emerging technologies around API strategy, SaaS scalability, and integration.

Requirements

• 10+ years of proven experience owning API strategy or platform scalability initiatives for a SaaS product—ideally in asset management, trading, or financial technology.

• Strong technical proficiency with REST/Web Socket APIs, database optimization, and distributed service architectures.

• Track record of solving performance and scalability challenges in high‑frequency data environments.

• Experience defining and enforcing API SLAs, monitoring performance metrics, and managing change/release cycles.

• Excellent analytical, communication, and stakeholder management skills.

• Commitment to rigorous documentation, end‑to‑end performance testing, and operational excellence.

• Familiarity with order management, portfolio analytics, or financial reporting workflows.

• Understanding of security, authentication, and compliance best practices for APIs.

• Experience driving platform‑level product initiatives in a cross‑functional setting.

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