Principal, Technical Architect

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Category

Sales

Job Details

Principal, Technical Architect – Full‑time Engineering and Information Technology

Baseline Requirements

• Ability to understand business and IT department requirements, translate those business needs into a compelling solution, and present your recommendations to executive, technical, and business audience.

• Deep knowledge of enterprise software applications and their delivery.

• Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java, C#, JavaScript, Python, Ruby, etc.).

• Database and data management fundamentals.

• Web and mobile application development and architecture.

• Application lifecycle management.

• Integration principles and tools.

• Enterprise data management tools and methods.

• Process orchestration.

• Principles of network, application, and information security.

• Strong oral, written, presentation, and interpersonal communication and relationship skills.

• Strategic problem solver, thought leadership and comfort communicating with executive audiences.

• Excellent time‑management skills and the ability to support multiple, concurrent projects.

• Lifelong learner, inquisitive, practical, and passionate about technology and sharing knowledge.

• Willing and able to travel domestically.

• Bachelor’s degree in Computer Science, MIS, Software Engineering, Electrical Engineering, Data Science, Management Information Systems, or equivalent work experience. Graduate study a plus.

Preferred Requirements

• Experience working as an architect, solution engineer, IT consultant or developer in a customer‑facing role that provided differentiated software technology solutions.

• Experience in roles that required working hands‑on to build, implement, administer, or maintain enterprise software (e.g., software engineer, implementation architect, integration architect, or similar).

• Understanding of risk mitigation, compliance and security in the context of enterprise software.

• Experience with design thinking, persona‑based discovery or other innovation techniques.

• Proven experience in a specific field, vertical or market segment is helpful.

• Knowledge of the Salesforce platform, including Salesforce Certifications and/or Trailhead Superbadges.

Core Skills & Experience

• Ability to understand complex business and IT requirements, translating them into compelling solutions presented to executive, technical, and business audiences.

• Coding & Scripting:
Some coding experience and a willingness to work with code (Apex, Node, Go, R, Java, C#, JavaScript, Python, Ruby, etc.) is essential.

• Data & System Fundamentals:
Solid understanding of database and data management principles, web and mobile application development, and system architecture.

• Application & Integration:
Expertise in application lifecycle management, process orchestration, and enterprise integration principles and tools.

• Security:
Strong grasp of network, application, and information security principles.

Agentic AI & Generative AI And Platform Desired Skills

• Hands‑on experience with the following skill areas critical for designing modern, AI‑powered solutions:
- Agentic AI & Agentforce:
Developing, deploying, and managing agentic AI frameworks, proficiency with Agentforce and building autonomous agents.
- Prompt Engineering & Large Language Models (LLMs):
Designing, refining, and optimizing prompts to control generative AI behavior.
- Generative AI Architecture:
Integrating generative AI solutions into…