IT and Data Center Instructor

ABOUT PER SCHOLAS: For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we forge inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent.

With national remote training and campuses in 20+ cities, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings.

Per Scholas hires within the following states: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

IT and Data Center Instructor

Chicago, IL

Senior Director, Technical Instruction

Contract – 1 to 3 Months

Per Scholas seeks a dynamic, team-oriented Technical Instructor to ensure our adult students are equipped with the necessary skills for entry and mid-level tech careers. The instructor will deliver our structured curriculum in full‑time technical training.

• Support instructor‑led training that prepares learners for entry‑level to mid‑level careers in IT and Data Center.
• Provide learners with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum.
• Work closely with the team to identify learner needs, provide the necessary support, establish individualized plans for learner achievement, and participate in regular learner‑status meetings.
• Maintain and update Salesforce and/or our LMS with learner grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials.

• 1-3 years of teaching or training experience.
• Strong technical background; able to grasp and convey highly technical subject matter.
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in‑person training environment.
• Strong communication skills.

• Current A+ certification (1101‑1102 Series or later).
• Proficient understanding of IT support, including hardware, software, and networking concepts.
• Familiarity with operating systems such as Windows, macOS, and Linux.
• Familiarity with IT infrastructure technology (servers, enterprise routers, switches, wireless controllers, load balancers).
• Experience in troubleshooting common IT issues, including software installations, network configurations, and hardware malfunctions.
• Knowledge of IT security protocols and best practices.
• Ability to work with diverse IT tools and software like helpdesk ticketing systems, remote desktop tools, and hardware diagnostic utilities.
• Understanding of cloud computing platforms and services.
• Experience with mobile device management and troubleshooting.
• Familiarity with virtualization technologies.
• Knowledge of IT support and best practices and service level agreements (SLAs).
• Ability to stay updated with the rapidly evolving tech landscape.
• Understanding of data center infrastructure, including power and cooling systems.
• Skills in server assembly, configuration, and maintenance.
• Experience with physical and virtual server technologies.
• Proficiency with Cisco networking equipment and software.
• Understanding of OSHA guidelines and NFPA 70E electrical safety standards.
• Knowledge of data center topology and operational best practices.
• Experience with cloud service models (IAAS, SAAS, PAAS).
• Familiarity with major cloud platforms like AWS, Azure, and Google Cloud.
• Experience with Type‑1 / bare‑metal virtualization software such as VMware or Hyper‑V.
• Proficiency in using project management tools and methodologies.
• Commitment to ongoing professional development,…