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ITSM Problem & Change Lead — Proactive Incident Resolution

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Inherent Technologies
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading tech company in Chicago is seeking an ITSM Process Lead for full-time employment to oversee the problem lifecycle and improve IT service management. The ideal candidate will lead root cause analysis, proactive problem management, and communicate with various stakeholders to enhance service delivery. Candidates should have strong administrative and facilities management skills along with experience in key ITIL processes.

This position offers opportunities for continuous improvement in managing IT services.
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