Lead Salesforce

Description :

• Lead a global team throughout the design, development, launch, and support of  solutions.
• Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude.
• Collaborate with business and IT leaders to drive the complete technical architecture including the data flow and the integration between Salesforce and other enterprise solutions.
• Offer up creative ideas to help meet the business requirements, reducing the number of customizations and increasing automation.
• Architect and document solution design of Salesforce solutions.
• Transition solution designs to development resources responsible for building the solutions.
• Provide industry leading technical expertise with Salesforce.
• Help to resolve, mitigate technical / architecture issues, and risks as they arise.
• Develops detailed configuration specifications documentation for ready use by the technical team.
• Manages customer communications, conflicts, and negotiations related to overall architecture design.
• Develop Proof of Concept for specific architecture / integration concepts.
• Guides customer through solution deployment.
• Team player with excellent verbal & written communication, interpersonal and presentation skills.
• Proven experience with the Configuration / Administration of Salesforce Service Cloud.
• Creating Technical requirements as an input to Salesforce solution design.
• Provide guidance to clients on leading IT and Salesforce practices.
• Assist technical leads in performing hands‑on solution design, solution architecture, architecture roadmaps, prototyping, proof‑of‑concepts, and development tasks as required in support of current and new projects.
• Capable of executing independent POCs to be transitioned to the scrum team for development.
• Associate with  Certification(s) and Architecture experience responsible for the following effort.
• Plan and monitor technical consideration activities of the project.
• Perform health check for each org and assess orgs.
• Perform analysis of org configuration, customizations, and security.
• Prepare Salesforce Config workbook detailing customizations and configurations of org.
• Support the Project Manager in defining overall solution and strategy and document.

• Minimum 8-12 years of experience in successful software project implementations related to CRM / Service Cloud Business scenarios.
• 6+ years of experience working within the Salesforce platform on senior technical lead / architecture roles.
• Experience working on a minimum of 3 Salesforce projects.
• Strong expertise in Lightning / Communities, APEX, hands on with coding, Flows, Triggers, Migration Tool, APIs Java Script, CSS, HTML, Templates and Web Services.
• Experience in customized Salesforce service cloud integration with CTI, ERP and legacy applications.
• Good to have Salesforce Certified platform developer 1 & 2 certifications.
• Good to have Salesforce Application and System architect certifications.