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Analytics & Reporting Consultant

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Customer Service
Full Time position
Listed on 2026-01-02
Job specializations:
  • IT/Tech
    Data Analyst
Job Description & How to Apply Below

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

BASIC FUNCTION:
This position is responsible for creating reports, insights and analytics in support of the division; creating specifications for reports and analysis based on business needs; possibly providing consultation to users and leading cross‑functional teams to address the division's issues; producing datasets and reports for analysis using system reporting tools; possibly performing research and assisting in analyzing data related to the division's strategic initiatives and broader research needs;

interfacing between the business and divisional data teams to generate tools to be leveraged in building analysis and reports which are actionable within the business environment; working closely with customers to build relationships; and continuously gaining a deeper understanding of the division's data in order to meet business needs; analyzing complex business problems and issues using data from internal and external sources to provide insight to decision makers;

identifying and interpreting trends and patterns in datasets to locate influences.

Job Purpose:

(Customer Service)/(SUBSET For Platform solutions) This position is responsible for creating reports, insights and analytics in support of the division; creating specifications for reports and analysis based on business needs; possibly providing consultation to users and leading cross‑functional teams to address the division issues; producing datasets and reports for analysis using system reporting tools; possibly performing research and assisting in analyzing data related to the division's strategic initiatives and broader research needs;

interfacing between the business and divisional data teams to generate tools to be leveraged in building analysis and reports which are actionable within the business environment; working closely with customers to build relationships; and continuously gaining a deeper understanding of the division's data in order to meet business needs; analyzing complex business problems and issues using data from internal and external sources to provide insight to decision‑makers;

identifying and interpreting trends and patterns in datasets to locate influences. This position is responsible for acting as the liaison between business and analytical teams; communicating healthcare payer‑based business concepts to analytics users; communicating and marketing the value of analytics outputs to business users in healthcare payer settings.

Job Purpose:

(IT) This position is responsible for providing reporting and analytical data in support of the Enterprise portfolio and IT Portfolio performance to IT and Business leaders; providing IT operational performance data and reporting to relevant parties; identifying, analyzing, and supporting process improvement efforts to reach divisional targets.

Required

Job Qualifications:

  • Bachelor degree and 4 years of analytical experience in relationship management or driving analytics insights into action OR 9 years of analytical experience in relationship management or driving analytics insights into action.
  • Experience gathering and documenting business requirements in support of information‑related strategies.
  • Experience solving complex problems;
    Experience taking a new perspective using existing solutions.
  • Knowledge of various software development processes, including SDLC, Agile methodologies, and tools and technologies.
  • Experience creating and conducting presentations to inform and influence.
  • Experience in leading functional teams and projects.
  • Experience with SAS, SPSS, R, MATLAB, SQL, Python etc.
  • Clear and concise verbal and written communication skills.
  • PC proficiency with Microsoft applications including Access, Excel, Word and Power Point.

Preferred

Job Qualifications:

  • Bachelor degree in business, engineering or mathematics.
  • Master degree.
  • Healthcare experience in business development,…
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