Sr. Business Systems Analyst

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

As a Business Systems Analyst on the Application Development team, you’ll be at the heart of the next-generation tools we’re building to transform CIBC’s management capabilities and enable our bank’s continued growth. You are a part of a business technology team responsible for owning and executing delivery of custom solutions that are uniquely tailored to the business' needs. The role requires a solid understanding of business requirements documentation and Azure Dev Ops.

This position will work closely with technical teams in a highly collaborative manner to interface with the internal teams as well as key stakeholder groups.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days may be remote.

• Technical Proficiency: Utilize tools such as Azure Dev Ops, Service Now, and Jira to manage requirements, facilitate project management, and resolve issues efficiently.

• Requirements Gathering and Analysis: Elicit, document, and interpret business needs and challenges from multiple perspectives. Present findings and recommendations with a strategic focus, influencing project scope and outcomes to align with organizational objectives.

• Collaboration and Stakeholder Engagement: Build and maintain strong relationships with business partners to support effective systems integration. Collaborate with stakeholders at all levels to understand business objectives and functional requirements, and provide research-based responses to questions and concerns from managers and executives.

• Effective Communication: Develop clear and actionable requirements, write user stories, and design user interfaces for new functionality, ensuring deliverables are easily understood and actionable by the development team.

• You can demonstrate: 5+ years of experience in analytics and systems development with a high proficiency with SQL and database management and proven analytical abilities. You must have hands‑on experience with Azure Dev Ops, Service Now, and Jira, Confluence, SharePoint and a strong working knowledge of relevant Microsoft applications (Office 365). You have experience generating process documentation and reports. You have the ability to manage projects and user testing, are experienced with data visualization and technical writing.
  
  Excellent communication skills, with an ability to translate data into actionable insights is required.

• You understand banking fundamentals: Exposure to risk management, capital stress testing, credit risk models, and regulatory compliance would be particularly relevant.

• You have a degree: Bachelor’s degree in information technology, computer science, or a related field.

• Your influence makes an impact: You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.

• You’re digitally savvy: You seek out innovative solutions and embrace leading‑edge technologies. You can easily adapt to new tools and trends.

• You’re driven by collective success: You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

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At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $ - $ for the Chicago market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a…