Product Analytics & Insights - Senior Associate

Do you enjoy developing and refining operation models? You have found the right team.

As a Product Analytics & Insights senior associate within the Banker Product & Core Services Product Operations team, you will empower product teams to operate efficiently, make informed decisions, and scale product success across the organization. By building scalable practices and a seamless ecosystem, you will provide essential structure and support for the everyday tools and frameworks that product managers and the business rely on.

You will drive enhanced efficiency, better data management, improved analytics and insights, greater visibility, and stronger alignment‑enabling product teams to focus on strategy, deliver impactful solutions, and achieve shared goals across teams.

The team develops and refines operating models, ensures data is accessible and reliable, and transforms raw data into actionable insights to guide product strategy. Acting as the engine that connects product usage and stakeholder feedback directly to product and business initiatives, the team ensures that key data and observability are integral to every decision.

• Collaborate with product, business, and engineering teams to design and develop product usage dashboards and reporting solutions.
• Support the delivery of analytics requests, sharing updates, and prioritizing based on business needs.
• Contribute to the product analytics roadmap, ensuring alignment with business objectives and product strategy.
• Assist in defining data capture requirements and optimizing tools for analytics and visualization.
• Help automate data collection, flow, and reporting processes, and support ongoing dashboard improvements.
• Monitor system performance to maintain data quality, integrity, and organization.
• Participate in reconciling usage data with customer feedback and other qualitative inputs.
• Translate data sets into clear, compelling dashboards and visualizations.
• Support documentation of processes and procedures to help scale efforts across product teams.

• Bachelor's degree in Mathematics, Statistics, Computer Science, Economics, Finance, or equivalent experience.
• 4+ years of experience in business intelligence, analytics, or data analysis in financial services, fintech, or a related industry.
• Proficiency in Tableau and other data visualization tools.
• SQL and data modeling skills; experience with other data analysis or programming tools.
• Understanding of data architecture, ETL processes, and data governance.
• Experience managing projects and stakeholders in an agile environment.
• Strong communication and data storytelling skills.
• Demonstrated ability to support process improvements, documentation, and change management.
• Experience with embedded analytics and integrating data from multiple sources.
• Excellent problem‑solving skills, attention to detail, and adaptability.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are…