Supervisor, Engineering Tech Lead

Overview

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3

Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant.

We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

Check out the McDonald’sGlobal Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

This opportunity is part of the Global Technology Commercial Products & Platforms team, where our vision is to develop technology that delights our customers and enables our crews to operate our restaurants reliably and effectively.

The Associate Tech Lead, Digital Menu Board, plays a pivotal role in driving business success across our markets by demonstrating strong engineering and organizational skills. This is a key player in our market success. As the Associate Tech Lead, you will spearhead the strategy for product quality and deployment, actively supporting the deployment manager in operationalizing market deployments while coordinating activities across market and product release teams.

Collaborating closely with cross-functional teams, they leverage vendor management capabilities to enhance our digital products, ultimately delighting our customers and driving engagement.

• Attend all squad-level ceremonies and act as the champion for the market to ensure successful product deployment.
• Support the Tech Lead in maintaining the output (quality and efficiency) of external vendor squads to ensure they are delivering to McDonald's standards.
• Maintain documentation standards for all software shipped by the squad.
• Support the deployment of new features, including QA, push to production, and defect remediation.
• Partner with the Release Manager for upcoming releases and maintain release hygiene.
• Provide a technical perspective to translate Epics into user stories and help inform the product roadmap.
• Apply knowledge of data integration and system design patterns to support the creation and review of technical solutions.
• Ensure technical solutions align with architectural, engineering, and security standards and best practices.
• Act as a technical product SME to manage the delivery of various teams across the SDLC, from discovery, design, and refinement to supporting development and testing.
• Champion a culture of continuous improvement by soliciting feedback from multiple stakeholders.

• 2+ years experience working in a technology environment with knowledge of Agile software development process, a bachelor’s in technology preferred.
• Familiar partnering with collaborators across an at-scale, complex, global matrixed organizational setup.
• Solid grasp of the latest development technologies and methodologies.
• Experiences with code refactoring, design patterns, design-driven development, continuous deployment, highly scalable applications, and application security.
• Experience in Agile Development, application of Agile techniques and delivery practices.
• Solid understanding of engineering…