Cybersecurity and Program Manager

Cybersecurity Performance and Program Manager

This role is hybrid 3 days a week on-site at the Northbrook or Chicago, IL Office.

The UL Solutions Global Cybersecurity team is seeking a Cybersecurity Performance and Program Manager.

This role ensures that key cybersecurity metrics are identified, developed and reported and that strategic cybersecurity projects are effectively planned and delivered, in alignment with organizational objectives. Responsible for overseeing the daily operations of the cybersecurity department, ensuring strategic initiatives are executed efficiently, and acting as a key liaison between the CISO and other departments.

The ideal candidate will have a strong background in both program management and performance measurement, with the ability to develop, track and report key cybersecurity metrics combined with proven experience in both project management and the leadership of other PMs, as reporting manager.

This role reports to the UL Solutions Chief Information Security Officer (CISO).

• Cybersecurity Transformation Program Management: Program Manage the (2026) UL Solutions Cybersecurity Transformation Program. Scope includes Project Work streams and UL Project Work streams.
• Strategic Planning: Assist the CISO in developing and implementing the cybersecurity strategy and roadmap.
• Project Management: Oversee and manage cybersecurity projects, ensuring they are completed on time and within budget.
• Communication: Serve as the primary point of contact for internal and external stakeholders, facilitating communication and collaboration across departments.
• Program Planning & Execution: Support and mentor PMs in the planning, execution, and delivery of Cybersecurity initiatives to ensure they are completed on time, within scope, and within budget. Manage the Cybersecurity Initiative “Funnel” of planned initiatives.
• Resource Management: Hire and develop PM resources for Cybersecurity projects and coordinate requirements with stakeholders to ensure appropriate resources (personnel, technology, budget) are available to meet project schedules.
• Cross-functional Collaboration: Work with Cybersecurity team, external Cybersecurity partners, IT, HR, Corporate Communications, and other stakeholders to ensure the successful delivery of programs and projects.
• Risk Management: Proactively identify project risks and issues and develop mitigation strategies to ensure smooth execution.
• Project Documentation & Reporting: Oversee documentation and work results for cybersecurity projects to ensure compliance with UL Solutions Way 2.0 PM Methodology (where appropriate), including project plans, status reports, timelines, and budgets.
• Continuous Improvement: Lead the development of performance improvement initiatives based on data-driven insights. Recommend process enhancements and new practices to optimize program effectiveness and cybersecurity awareness.
• Benchmarking & Industry Best Practices: Provide expert guidance on industry standards and best practices in cybersecurity performance management, benchmarking internal performance against industry trends.
• Metrics Reporting Process Standardization: Develop and implement standardized processes for managing and reporting cybersecurity metrics, automating wherever possible.
• Technology & Tools: Work with internal teams to evaluate and implement tools and platforms to improve metrics reporting and performance measurement.
• Executive Reporting: Prepare and present program performance results to senior executives, providing actionable insights and recommendations, as required.
• Long Range Planning (LRP): Draft Cybersecurity LRP presentations, in support of the CISO and finalize the LRP with input from the CISO and other leaders.
• Board of Directors Presentations: Draft Cybersecurity Board of Directors presentation(s), in support of the CISO and then finalize with input from the CISO and other leaders.

• Bachelor’s degree in information technology, Cybersecurity, Business Administration, or related field and 5+ years of experience in project management, program management, or performance management within cybersecurity or IT-related fields.
• PMP,…