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IT Support IT Project Manager

IT Service Desk Lead - Elevate Support & SLA Excellence

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Xeris Pharmaceuticals, Inc.
Full Time position
Listed on 2026-01-04
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Job Description & How to Apply Below
A pharmaceutical company in Chicago is seeking an IT Service Desk Lead to oversee daily IT support operations. The role involves ensuring efficient service delivery, managing ITSM processes, and leading a team to resolve issues. Candidates should have at least 5 years of IT support experience and strong knowledge of Microsoft products. The position is hybrid, requiring at least three days in the office per week and may involve travel.
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