Sr. Director, Product Management, DevX - Operational Intelligence & Observability

Sr. Director, Product Management, DevX – Operational Intelligence & Observability

Capital One

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The operational intelligence and observability team within our Cloud Operations Resilience Engineering (CORE) organization serves Capital One's technology management and data imperatives by ensuring that operational information on technology assets and platforms are available, intelligible, performant, well‑governed, and secure. This role leads the product team that helps enable and deliver the collection and analysis of data from and about Capital One's technology, and spans across software, databases, analytics, security, research, and infrastructure assets.

The product leader for operational intelligence and observability will have scope over the tools that enable Capital One to manage its applications and cloud assets. This group partners with technology, risk, security, and business teams to monitor performance, identify issues, and support resilience.

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks
• Transformational Leadership – Leads cross functional teams to solve customer problems and drive organizational alignment

• At least 9 years of experience working in Product Management
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
• A Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

• Experience translating business strategy and analysis into consumer‑facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $240,300 – $274,300 for Sr. Dir, Product Management

McLean, VA: $264,300 – $301,700 for Sr. Dir, Product Management

New York, NY: $288,400 – $329,100 for Sr. Dir, Product Management

Plano, TX: $240,300 – $274,300 for Sr. Dir, Product Management

Richmond, VA: $240,300 – $274,300 for Sr. Dir, Product Management

San Francisco, CA: $288,400 – $329,100 for Sr. Dir, Product Management

This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

Capital One is an equal opportunity employer (EOE, including…