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Law School Assistant Technology Specialist

Job in Chicago, Cook County, Illinois, 60290, USA
Listing for: Loyola University Chicago
Full Time position
Listed on 2026-01-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Position Details

Job Title:

ASSIS TECH SPECIALIST - LAW SCHOOL

Position Number: 8101014

Work Modality:
Fully In-Person

Job Category:
University Staff

Job Type: Full-Time

FLSA Status:
Exempt

Campus:
Chicago-Water Tower Campus

Department: LAW LIBRARY

Location Code: LAW LIBRARY COMPUTER CENTER (02710D)

Grant Funding:
No

Duties and Responsibilities

Summary: Law School Computing Services (LSCS) delivers efficient and effective technical support services to Law School students, staff, and faculty across all programs. LSCS partners with the Law School’s Offices of the Dean, Administration, and Academic Affairs to establish strategic vision, priorities, and goals related to instructional and classroom technology. LSCS collaborates with University Information Technology Services to advocate for the technology needs of the Law School and promote best practices.

The role requires adaptability, responsiveness to changing priorities, and willingness to work evenings or weekends to support special events, Weekend JD in‑person sessions, and final exams.

The Law School Assistant Technology Specialist provides first‑level technical computing and instructional technology support and supports project‑based work. This position supports classroom technology systems and executes a range of technical tasks and troubleshooting related to desktop and classroom hardware, software, and systems. The Specialist proactively communicates with the LSCS team and the community regarding service requests, events, or other tasks and projects, creates user documentation, and provides training to Law faculty, staff and students as directed.

All staff in the School of Law report to the Associate Dean for Administration; the Specialist reports to the Director of Law School Technology.

  • Provide classroom technology and media support to Law School users, including maintenance, updates, and troubleshooting of classroom systems; act as the primary in‑person point‑of‑contact for the Weekend JD Program; advise faculty and staff on technology requirements; prepare rooms with proper equipment for events; troubleshoot issues for online course/conference moderators and attendees.
  • Provide first‑level technical computing support and related services to faculty, staff, and students, prioritizing service requests with the Director of Law Technology and the Senior Technology Specialist. Tasks include intake of new requests, configuration and maintenance of Windows and Mac hardware/software, system upgrades, and providing training and user documentation.
  • Support Law School Exams by aiding pre‑exam setup, communication, and support during exam periods, which may require irregular or weekend hours.
  • Work as a team member on various technology projects that support Law staff, faculty, students and departments, responding to changing priorities throughout the semester and balancing desktop and instructional support.
  • Maintain security protocols for Law School systems and ensure compliance with relevant standards.
  • Collaborate and communicate proactively to deliver consistent, high‑quality support.
  • Provide support for educational programs and conferences, including weekend JD needs.
  • Perform additional tasks as needed, supporting IT projects and contributing to operational improvements.
  • Minimum Education and Work Experience
    • Bachelor’s degree in a related area or equivalent experience (desirable).
    • 2+ years of technical experience or related field (desirable).
    • Project management experience (desirable).
    • Experience providing technical training or related field (desirable).
    Qualifications
    • Excellent verbal and written communication skills.
    • Excellent problem‑solving abilities.
    • Strong work ethic, positive attitude, and ability to work well in a team environment.
    • Self‑starter capable of working independently and as part of a team.
    • Commitment to continuous skills improvement and learning.
    • Experience and understanding of customer service and customer relations.
    • Willingness to take the initiative on projects and issues that arise.
    • Experience or knowledge of Microsoft Exchange or similar e‑mail systems.
    • Configuring, maintaining, and troubleshooting Windows 10/11 and macOS hardware and software,…
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