ServiceNow Consultant

I am currently seeking a Service Now Consultant. This role requires close partnership and collaboration with other Business Stakeholders and Subject Matter Experts.

Fully Remote

• Work with Service Now Technical Architects/Developers to explain the requirements and ensure development is according to specified functional requirements (Functional Lifecycle Testing)
• Hands on experience on writing the process documents, process flows and Functional Requirements Specification documents
• Asking probing questions to understand and clarify requirements
• Feasibility analysis of customer requirements
• Confirm whether the requirements will result into Configurations or Customizations
• Suggesting best practices related to Configurations or Customizations
• Suggest best suited/alternate ways for achieving required functionality
• Prepare detailed documentation on functional specifications and review/finalize same after review
• Validate/Test the functionalities during / or after completion of development
• Maintain an interface with business users and other key stakeholders and keep them synchronized with progression
• Lead system validation and UAT efforts with client
• Communications that clearly articulate solutions and the ability to perform demonstrations in front of customer

• Mid-Senior level

• Contract

• Engineering and Information Technology
• Industries:
  Staffing and Recruiting

Location:

Chicago, IL (Fully Remote)