Product Manager Chicago, IL; Hybrid

Vibes’ mobile-first platform creates personal, revenue-driving and long-term mobile engagement between consumers and the world-class brands they love. Industry leaders like Chipotle ,
Kohl’s and Polo Ralph Lauren use Vibes to grow customer relationships with relevant, high-volume mobile messaging and mobile wallet marketing on a global scale. Vibesenablesmarketers to seamlessly connect with their customers using a data-rich and API-packed solution that beautifullyoptimizesand unifies their SMS, MMS,RCSand Mobile Wallet campaigns. To learn more about Vibes, visit

We are seeking a Product Manager to help lead a developer-first, self-serve RCS agent
provisioning and message-building platform powered by a product-led growth (PLG) go-to-market strategy.

This role is responsible for executing the product vision, roadmap, and delivery of a platform that enables developers, partners, and brands to efficiently create, provision, manage, and optimize RCS agents and rich messaging experiences. The Product Manager will operate at the intersection of APIs, messaging infrastructure, compliance, user experience, and monetization, transforming complex ecosystem requirements into scalable and intuitive product capabilities.

The ideal candidate brings a deep appreciation for developer experience and demonstrated success building and scaling PLG products within regulated or technically complex environments.

• Assist in the end-to-end product strategy, roadmap, and execution for a developer-focused RCS provisioning and message construction platform
• Evolve core platform capabilities, including agent lifecycle management, message composition, templates, validation, compliance workflows, analytics, and extensibility
• Translate carrier, OEM, and ecosystem constraints into clear, actionable product requirements
• Balance near-term delivery with long-term platform scalability, reliability, and monetization objectives

• Establish and maintain a high-quality developer experience across APIs, SDKs, documentation, and user interfaces
• Partner closely with Developer Relations to ensure efficient onboarding, intuitive workflows, and continuous feedback loops
• Lead the design of self-serve provisioning, sandbox environments, and production readiness workflows
• Ensure the platform effectively supports both no-code/low-code users and advanced API-driven implementations

• Define and optimize PLG motion across activation, onboarding, engagement, retention, and expansion
• Refine pricing, packaging, and usage-based monetization models aligned with customer value
• Establish and track product success metrics, including activation rates, time-to-value, retention, and expansion
• Collaborate with Sales and Marketing to support hybrid PLG and sales-assisted motions while preserving self-serve integrity

• Build, lead, mentor, and scale a team of product managers focused on platform, workflows, and growth initiatives
• Partner closely with Engineering to deliver reliable, secure, and scalable features on predictable release cycles
• Collaborate with Messaging Ops, Compliance, and Carrier Relations teams to ensure policy-aligned product design and delivery
• Serve as the primary product authority for developer-focused RCS capabilities across the organization

• 3-6+ years of product management experience
• Demonstrated success delivering API-driven platforms and developer tooling
• Strong understanding of product-led growth principles and self-serve go-to-market models
• Experience operating within regulated, technical, or ecosystem-dependent environments
• Proven ability to translate complex technical and compliance requirements into effective product experiences
• Excellent written and verbal communication skills, with the ability to align technical and business stakeholders

• Experience with CPaaS, messaging platforms, or conversational technologies
• Familiarity with RCS, A2P messaging, or telecom-adjacent ecosystems
• Prior collaboration with Developer Relations teams or developer…